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Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
7% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 80

Catalog Management

83

Order Management

83

Content Localization

81

Retargeting Capabilities

80

Payment Processing

80

Reporting and Analytics

79

Order Portal

79

Predictive Recommendations

79

Integrated Search

79

Microsite Management

78

Content Management

78

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Business Value Created

81

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

78

Vendor Support

75

Product Strategy and Rate of Improvement

73

Oracle Commerce Reviews

Yogesh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Solid platform for startups.

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

It is good in delivering personalized user experiences as well as its scalability makes it strong compared to similar products.

What is your favorite aspect of this product?

One of my favorite aspect is its user-friendly interface that makes it easy for users to manage their online storefronts efficiently.

What do you dislike most about this product?

It can be bit complex to set up initially

What recommendations would you give to someone considering this product?

I would suggest to invest time in complete training sessions to fully use its capabilities and ensure smooth implementation.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Bharath K.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Change your E-Commerce with Oracle Commerce

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Vast options and customization features

What is your favorite aspect of this product?

Helps in enhancing the E-commerce

What do you dislike most about this product?

Bit complex to use. integration is cumbersome

What recommendations would you give to someone considering this product?

Better to try with the requirement prior to proceeding.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies

Heiko M.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product and easy to use.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Its flexibility allows companies to create tailored experiences for different customer segments. The platform supports multilingual content, currency conversion, and regional tax rules. Businesses can easily expand into international markets using Oracle Commerce. Oracle Commerce provides detailed insights into customer behavior, sales performance, and site traffic. These analytics help businesses make informed decisions and optimize their online presence.

What do you dislike most about this product?

It is sometimes not very intuitive to work with Oracle Connerce, but the Cloud solution was improved a lot.

What recommendations would you give to someone considering this product?

Start your Oracle Commerce project with a SME and an expereinced Solution Architect with a history in Oracle Commerce and Oracle CX products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Oracle Commerce Comparisons

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