What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Content Localization
Retargeting Capabilities
Payment Processing
Reporting and Analytics
Order Portal
Predictive Recommendations
Integrated Search
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Meet D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
More Capabilities, more Features with less price
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Due to its robust capabilities, extensive feature set, and strong vendor support. Moreover, its seamless integration with various systems and easy to customize makes it a preferred choice for businesses.
What is your favorite aspect of this product?
My favorite aspect is we can create dynamic and engaging online shopping experiences. From catalog management to order processing and analytics, it also offers range of tools to streamline e-commerce operations and drive business growth.
What do you dislike most about this product?
By providing more customizable options for smaller businesses or those with less requirements.
What recommendations would you give to someone considering this product?
Just one thing "Go for it"
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sadaharu K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Leverage customer insights for effective marketing
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
By connecting online and offline interactions, it paints a holistic picture that was previously unattainable. Planners can analyze how marketing touchpoints influence purchasing across channels. This perspective shows what drives loyalty and spending. Other platforms only show a fragmented view that doesn't consider omnichannel behaviors. You can explore data from different angles using filtering and sorting capabilities until the most impactful trends emerge. Customizable charts with drill-down metrics provide a clear visual understanding. The easy navigation empowers planners of all experience levels to make informed decisions.
What is your favorite aspect of this product?
Gathering actionable customer intelligence is critical to developing effective campaigns as a marketing planner. Oracle Commerce provides strategic insights to truly understand buying behaviors and identify growth opportunities. Its robust analytics and reporting capabilities allow them to pinpoint the most effective levers to grow their business. I really like how Oracle Commerce makes it easy to extract insights. Pre-built reports and intuitive dashboards make it easy to identify buying patterns across segments.
What do you dislike most about this product?
The learning curve is steep, but continued improvements may help new users get up to speed more quickly. Additional guided tutorials or coaching support may help accelerate proficiency. However, the powerful analytics of Oracle Commerce certainly outweigh this minor limitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Automate Secure Online Shopping Processes
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce is a leading marketing automation platform with an easy-to-use interface, deep integration capabilities, and advanced segmentation tools. Its automation capabilities allow you to create targeted workflows that respond to customer actions such as abandoned carts, product browsing, or purchases, ensuring that your communications remain highly relevant and contextual.
What is your favorite aspect of this product?
You can quickly create and launch automated campaigns without extensive coding or technical expertise using a drag-and-drop workflow builder and pre-built templates. In addition, the platform's robust reporting and analytics capabilities provide valuable insights into customer behavior, allowing you to continually optimize your workflows for maximum impact.
What do you dislike most about this product?
What is lacking is the complexity of managing and maintaining multiple workflows, especially for organizations with a large and diverse customer base. As the number of automated campaigns increases, the process of monitoring and updating them can become more challenging, potentially requiring additional resources or automation tools to streamline the process.
What recommendations would you give to someone considering this product?
For managers looking to deliver seamless and personalized ecommerce experiences, Oracle Commerce's automation capabilities are an invaluable asset. With the ability to create automated workflows triggered by specific customer actions, you can ensure that your communications are timely, relevant, and engaging, fostering stronger customer relationships and increasing conversions. With its user-friendly interface, extensive integration options, and robust analytics, the platform is an effective tool for any size business to ensure a positive return on investment and competitive advantage in the dynamic online retail environment.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service