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Pepperi

Pepperi B2B eCommerce

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Pepperi B2B eCommerce
7.6 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details


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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

3% Negative
6% Neutral
91% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Integrated Search

83

Payment Processing

82

Multi-Storefront

81

Content Localization

81

ERP Integration

81

Content Management

81

Order Management

80

Catalog Management

79

Shopping Cart Management

77

Reporting and Analytics

75

Multi-Language Support

75

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Usability and Intuitiveness

77

Ease of Implementation

76

Ease of Customization

76

Vendor Support

74

Quality of Features

74

Pepperi B2B eCommerce Screenshots

Pepperi B2B eCommerce Downloads

Pepperi B2B eCommerce Videos

Pepperi B2B eCommerce Reviews

Jarold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

The most user-friendly and excellent platform

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

The program is extremely easy to use and intuitive. Pepperi has increased efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is very nice to work with a software developer that is motivated to constantly improve their product and is so supportive of their customers. In a matter of 6 months, the company experienced growth in sales, including lesser known products.

What is your favorite aspect of this product?

Quick to implement, excellent price-features ratio, easy to administer, simple SQL-driven integration, excellent customer support. Great product, iPad and Android, fully considered integration architecture and an expert implementation and support team.

What do you dislike most about this product?

Its back-end is difficult to configure. Does not allow you to enter multiple discounts and promotions. Has very serious synchronization issues.

What recommendations would you give to someone considering this product?

The Pepperi team is always willing to help and improve their tool, it is clear that there is a lot of research on their part on how to innovate and keep the tool updated with new features. The best thing for us was their flexibility that allowed us to do all the things we were looking for and is now enabling innovation. you can easily set up everything you need for your sales force. There are many features that you can implement after the first implementation, so it becomes a continuous upgrade.

Pros

  • Enables Productivity
  • Unique Features
  • Saves Time
  • Respectful

Ferason M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Pepperi helps us with our out-of-office orders

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

It is a software that we use so that our sales agents who are out of the office have an updated catalog, easy to use and that allows them to efficiently serve all customers. I love it because from the mobile we can have all the information of our products, stock and inventory, avoiding that we sell products that are out of stock.

What is your favorite aspect of this product?

Its product catalog is very easy to use and the images are displayed with excellent quality. It has an inventory management where we can quickly add or remove products that are no longer in stock, as well as add the number of products remaining, new images and more details.

What do you dislike most about this product?

The software can be a little complicated to set up at first, especially with the uploading of information to the system; it would be much easier if there was a way to have all the information copied more automatically and less manually. I would like all the functions of the system to be available offline, although it is helpful to be able to log into the program without internet.

What recommendations would you give to someone considering this product?

It is a program designed for all agents who are out of the office and need a virtual catalog, from the mobile, with access to quality images. Thanks to this program our sales have increased and our agents report that they are pleased with the program, that is why we do not hesitate to recommend it to all sales companies of all sizes.

Pros

  • Reliable
  • Respectful
  • Altruistic
  • Acts with Integrity

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Pepperi: High Resolution Presentations

Likeliness to Recommend

8 /10

What differentiates Pepperi B2B eCommerce from other similar products?

With the order management system, reps can make informed decisions through quick access to customer order history, shipments, outstanding debts, invoices and top-selling items. The detailed information page for a product allows immediate answers to all of your customers' questions. Allows your reps to capture all types of transactions made with your customers; sales orders, quotes, returns, stock checks, and any other custom transactions you make.

What is your favorite aspect of this product?

It has the ability to duplicate and manipulate previous requests, using a barcode scanner to take orders and sales options by prepacks, unit of measure, and combinations to speed order fulfillment and reduce data entry. Pepperi's sales applications allow you to define different price lists for different customers or regions, and take orders in any currency your customer wants to pay. It allows reps to apply discounts at the order or line level and set profit margins right at the cart.

What do you dislike most about this product?

Does not always allow access to up-to-date inventory levels while on the move means you will never receive back orders that you can't fill. Orders captured in Pepperi's mobile order receiving app are not automatically transmitted for validation and processing in your ERP or accounting system.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Pepperi B2B eCommerce Comparisons

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