What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Enables Productivity
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Operational Dashboard
Network Environment Monitoring
Network Mapping
Network Performance Management
Network Reporting
Traffic Monitoring
Network Analytics
Network Configuration Management
Network Compliance Management
Network Quality of Service
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Progress WhatsUp Gold Reviews
Andrey S.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
almost 20 years of using WhatsUp Gold
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Price, time in business
What is your favorite aspect of this product?
Familiar interface and set of capabilities
What do you dislike most about this product?
Security has been an issue
What recommendations would you give to someone considering this product?
Always look at multiple vendors
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Cons
- Security Frustrates
- Less Generous
Martin H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
An extremely helpful tool for organization
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
We've only had to use product support a couple of times, but when we did, they were very responsive and helpful. The software allows me to group devices in a variety of ways and customizes various monitors and alerts. It was simple to set up right away and provided a lot more clarity and features.
What is your favorite aspect of this product?
We use WhatsUp Gold to keep track of cyber files and their status. We're looking at hard disc capacity thresholds, and if it reaches a certain high capacity, the solution will send us an email. We have a network of more than 1000 devices, and we have complete visibility of all of them. And what I like the most is that all of our network devices are secured from all viruses.
What do you dislike most about this product?
Monitoring all the applications in real-time while securing applications also boosts the overall network performance but In my opinion, the point system is unclear, and more clarity would help us understand the system better.
What recommendations would you give to someone considering this product?
Excellent product! It keeps us up to date on any network problems. When something goes wrong, we have a lot more visibility. As a result of being more proactive, we have been able to increase our uptime. New devices can also be easily discovered and monitored.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Gary W.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted May 2022
A perfect fit for monitoring our network!
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
We've been using WhatsUp Gold for years now and, although we've looked at some other ones, the ease of implementation and daily use, as well as the features, make us very happy to stay with Progress and WhatsUp Gold.
What is your favorite aspect of this product?
We depend most heavily on device availability, service monitoring and event log monitoring and reporting.
What do you dislike most about this product?
It is not a dislike, but I have found that we have little use for the network mapping portion of the product. We are a small organization, though, with only a small number of sites.
What recommendations would you give to someone considering this product?
I would recommend to that, regardless of what other products they may be considering, they should take a good look at WhatsUp Gold and install and evaluation version so that they can see and feel what it will do for them. If they spend some time with an evaluation installation of WhatsUp Gold, they will stick with it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing