What is Replicon Polaris PSA?
Replicon’s PSA enables professional services organization to gain complete control over their business performance and profitability.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
89 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Replicon Polaris PSA?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Access
Expense Detail Tracking
Billing
Time Management
Team Collaboration
Project Management
Business Process Analysis (BPA)
Reporting
Resource Management
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Quality of Features
Ease of Customization
Replicon Polaris PSA Reviews
Nicole F.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2022
Easy to use and visually appealing!
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
Visually appealing and easy to use
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
My organization could be using it more
What recommendations would you give to someone considering this product?
If you need an easy go use and visually appealing time keeping software, Replicon is a great option.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
- Charges for Enhancements
TOWANDA S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2022
Replicon is user-friendly and a great tool!
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
Replicon enhances tutoring team leadership and communication with its virtual time keeping capabilities.
What is your favorite aspect of this product?
User friendliness is my favorite aspect of Replicon.
What do you dislike most about this product?
There is nothing that I dislike about Replicon. I think there is an opportunity to enhance the time keeping features by disallowing multiple sign in or sign out attempts occurring within a timeframe.
What recommendations would you give to someone considering this product?
Replicon is an innovative product and definitely an asset to the employees of the virtual learning community.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mark M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Easy to use and a great product for expenses.
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
Ease of use was the clear stand out feature for me.
What is your favorite aspect of this product?
Simple upload of receipts.
What do you dislike most about this product?
Nothing, it's a well designed and stable product.
What recommendations would you give to someone considering this product?
When compared to similar products Replicon clearly stands apart.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing