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Replicon Polaris PSA Logo
Replicon Polaris PSA Logo
Replicon

Replicon Polaris PSA

Composite Score
6.9 /10
CX Score
7.0 /10
Category
Replicon Polaris PSA
6.9 /10

What is Replicon Polaris PSA?

Replicon’s PSA enables professional services organization to gain complete control over their business performance and profitability.

Company Details


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Replicon Polaris PSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Replicon Polaris PSA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

89 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Replicon Polaris PSA?

0% Negative
21% Neutral
79% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 73

Mobile Access

82

Expense Detail Tracking

81

Billing

78

Time Management

77

Team Collaboration

77

Project Management

70

Business Process Analysis (BPA)

68

Reporting

65

Resource Management

64

Vendor Capability Ratings

Average 79

Ease of Data Integration

85

Usability and Intuitiveness

82

Ease of Implementation

82

Breadth of Features

80

Availability and Quality of Training

80

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Vendor Support

78

Business Value Created

78

Quality of Features

77

Ease of Customization

75

Replicon Polaris PSA Reviews

Nicole F.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and visually appealing!

Likeliness to Recommend

8 /10

What differentiates Replicon Polaris PSA from other similar products?

Visually appealing and easy to use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

My organization could be using it more

What recommendations would you give to someone considering this product?

If you need an easy go use and visually appealing time keeping software, Replicon is a great option.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation
  • Charges for Enhancements

TOWANDA S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Replicon is user-friendly and a great tool!

Likeliness to Recommend

10 /10

What differentiates Replicon Polaris PSA from other similar products?

Replicon enhances tutoring team leadership and communication with its virtual time keeping capabilities.

What is your favorite aspect of this product?

User friendliness is my favorite aspect of Replicon.

What do you dislike most about this product?

There is nothing that I dislike about Replicon. I think there is an opportunity to enhance the time keeping features by disallowing multiple sign in or sign out attempts occurring within a timeframe.

What recommendations would you give to someone considering this product?

Replicon is an innovative product and definitely an asset to the employees of the virtual learning community.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and a great product for expenses.

Likeliness to Recommend

8 /10

What differentiates Replicon Polaris PSA from other similar products?

Ease of use was the clear stand out feature for me.

What is your favorite aspect of this product?

Simple upload of receipts.

What do you dislike most about this product?

Nothing, it's a well designed and stable product.

What recommendations would you give to someone considering this product?

When compared to similar products Replicon clearly stands apart.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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