What is Responsive?
Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Responsive?
Pros
- Reliable
- Enables Productivity
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates
Notifications
Integrations
Project Management Workflow
Content Residency
Share & Track
E-Signature
Tasks and Workflow Management
Proposals and SOWs
Dashboard and Analytics
Document Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of Customization
Business Value Created
Responsive Reviews
Régis S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy fast and accurate, but a but pricey.
Likeliness to Recommend
What differentiates Responsive from other similar products?
the ability of the program to match the most popular solutions in its library with the queries we are attempting to solve. This makes things easy for us.
What is your favorite aspect of this product?
It makes a difference in our day to be able to have all the answers and the peers in the same location, as well as to be able to work together more easily to complete a paper. As a result, we are working more quickly and our lives are becoming simpler.
What do you dislike most about this product?
The cost of adding new projects is excessive, and the keyword matching may also be somewhat better. Sometimes, even if we already have the solutions in the library, it does not provide the desired results. Another issue is that occasionally when we react to anything, our responses do not save. We must go back and check to see whether our responses are still there. whether not, we must repeat the procedure.
What recommendations would you give to someone considering this product?
For anybody who need greater structure in the bid management process, works with a lot of paperwork, and has comparable problems that need to be addressed with numerous projects at once. Time and labor are saved by producing more precise and timely bid answers.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Saves Time
Yoel B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great Service, but a bit pricey for the value.
Likeliness to Recommend
What differentiates Responsive from other similar products?
The answer library, the office addons for Powerpoint, Outlook, Excel, Word and Chrome are very useful. Also, the automated OCR and identifying of questions from PDFs and Word docs, and converting it back is very powerful.
What is your favorite aspect of this product?
The addons, Similar search, templates and answer recognization.
What do you dislike most about this product?
The auto-reply did never really work, which is the top 1 feature.
What recommendations would you give to someone considering this product?
Build a database of questions you can import and try to have chapters/domains and ownerships distributed.
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
Jack P.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Fantastic product that is reasonably priced
Likeliness to Recommend
What differentiates Responsive from other similar products?
RFPIO is easy to use for everyone in your business. It is simply a must for all Bid/Proposals teams.
What is your favorite aspect of this product?
Its simplicity and effectiveness.
What do you dislike most about this product?
Nothing, it is near flawless. Sometimes Sellers have connectivity issues or are met with a "grey screen" - but changing browser or submitting a ticket with RFPIO support usually sorts it.
What recommendations would you give to someone considering this product?
Buy it now!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
