What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Discounting Management
Reporting and Analytics
Workflow & Approvals
Catalog Management
Visual Configuration
Renewal Management
Guided Selling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Salesforce CPQ Reviews
Dylan C.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2023
Great product, ,helps a lot
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
It's great to have the flows within your crm
What is your favorite aspect of this product?
the quoting piece of cpq has been great for us
What do you dislike most about this product?
we have transitioned some backend engineers and the hand off can be a bit difficult
What recommendations would you give to someone considering this product?
If sfdc is your source of truth then this is a great product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shaun H.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
The O.G. CPQ
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
It is incredibly flexible. There pretty much isn't anything you can't accomplish if you want to go down the path of leverage APEX and QCP-- but that comes with its own negatives to manage and maintain. The Quote Line Editor is simple to us as a seller if built right, and everything from Orders, Contracts, Renewals and Amendments are amazing.
What is your favorite aspect of this product?
The flexibility is my favorite part, pretty much any request we can build because we have the development skill set to do so. If you have no devs on your team, you may be limited. The Orders, Contracts, Renewals and Amendments are also great and easy to use. Plus its a Salesforce object so reporting is straight forward.
What do you dislike most about this product?
I would love a better Document Generation functionality without having to integrate something like Docusign Gen to build more complex documents. CPQ is pretty old so they haven't added any development around document generation, would love more development here.
What recommendations would you give to someone considering this product?
Try before you buy! and use a 3rd party implementation partner!
Pros
- Performance Enhancing
- Security Protects
- Helps Innovate
- Reliable
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Complete Futuristics CPQ Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
