What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Discounting Management
Reporting and Analytics
Workflow & Approvals
Catalog Management
Visual Configuration
Renewal Management
Guided Selling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Salesforce CPQ Reviews
Simon M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Excellent product for end-to-end sales management
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Integrates with Salesforce CRM and mobile applications. customisable and intuitive UI makes it a dream to work with.
What is your favorite aspect of this product?
Very easy setup and the UI is fully customisable to create an enhanced experience
What do you dislike most about this product?
For a specific organisation, making back-end changes can be difficult and requires a lot of developer work.
What recommendations would you give to someone considering this product?
Consider the scale of your business before implementing as this is more suited towards larger scale firms.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Greg L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
CPQ makes our complex pricing model simple!
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ was the most robust option that we reviewed. It handled our complex use case very well.
What is your favorite aspect of this product?
The ability to customize workflows, approvals, and dynamic pricing is very beneficial in our business.
What do you dislike most about this product?
Implementation and customization are very complex and require an expert to help set up correctly.
What recommendations would you give to someone considering this product?
This will most likely meet your needs for any complex pricing models and configurations, but you will need to make the necessary investments beyond licensing to implement it properly and maintain it over time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dain B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great product for an organization!
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
CPQ allows you to integrate directly with Salesforce opposed to utilizing a 3rd party instead.
What is your favorite aspect of this product?
It allows me to create a quote efficiently and get the correct approvals sent through very quickly.
What do you dislike most about this product?
The integration process was not a very long process.
What recommendations would you give to someone considering this product?
Be prepared for a long implementation time but the time will pay off because of the efficiency it brings to your organization.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
