What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Discounting Management
Reporting and Analytics
Workflow & Approvals
Catalog Management
Visual Configuration
Renewal Management
Guided Selling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Salesforce CPQ Reviews
Ronan Q.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Jan 2024
Ease of data configuration - interface easy to use
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Many more features as Salesforce is the dominant player in the CRM market - constantly rolling out new features. Much quicker than competitor like Price FX which I found very slow, especially when calculating pricing guidance.
What is your favorite aspect of this product?
Email configuration allows me to be notified outside salesforce when there is a quote needed for review. Pricing is easily adjusted and customizable. Customer facing documentation is clear and legible.
What do you dislike most about this product?
Lack of detail reports and analytics - however this may be down to my organization now rolling out these features yet.
What recommendations would you give to someone considering this product?
I am unsure of the cost to implement however I expect it is not cheap. From what I've experienced along with our sales teams it has empowered them to sell better by combining many CRM features into one place, saving time on admin work and freeing up time for actual selling. Quote approvals and administration from an approvers standpoint is flawless and a real time saver.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Nivethitha I.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Fantastic product
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Ease to integrate
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Budget is tight
What recommendations would you give to someone considering this product?
Close deals faster with Salesforce cpq
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Harrison P.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Dec 2023
Fantastic Product, but difficult to maintain!
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
I haven't used other products. We already had Salesforce so it made sense to go this route.
What is your favorite aspect of this product?
The customization and definitely provides ROI.
What do you dislike most about this product?
It's hard to learn and hard to maintain.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Inspires Innovation
Cons
- Under Delivered
