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Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Salesforce CPQ
8.5 /10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


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Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

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Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

85

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

80

Workflow & Approvals

80

Catalog Management

79

Visual Configuration

79

Renewal Management

78

Guided Selling

77

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of Customization

79

Ease of Implementation

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

76

Usability and Intuitiveness

76

Salesforce CPQ Reviews

Kedareswar D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Quite Robust, always my Number 1 CPQ

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

Salesforce CPQ is the commander of the Configure, Price, Quote fleet. Imagine a last-minute change in pricing strategy due to market fluctuations. With Salesforce CPQ, swift adjustments are made, keeping your sales ship sailing smoothly.

What is your favorite aspect of this product?

Obviously the dynamic pricing engine. During a flash sale, the pricing engine anticipates customer behavior, offering irresistible discounts that boost sales and leave competitors in the wake

What do you dislike most about this product?

Training new team members on the system requires patience to ensure they harness the full potential of the tool

What recommendations would you give to someone considering this product?

Leverage the Salesforce community for support; there's a wealth of knowledge and experience that can guide you through any storm

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Kyla D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and accelerates sales cycle

Likeliness to Recommend

10 /10

What differentiates Salesforce CPQ from other similar products?

The ability to pull data from multiple other applications. Integrates the sales cycle from start to finish

What is your favorite aspect of this product?

Easy to use - and they have training on Salesforce.com for it

What do you dislike most about this product?

The way my internal company has it set up

What recommendations would you give to someone considering this product?

Worth the money - sets you up for success at other companies too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Venkateshwar Naidu D.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Good product to use but can be better

Likeliness to Recommend

7 /10

What differentiates Salesforce CPQ from other similar products?

Its a easy to use and easy to build product, with easy catalog management

What is your favorite aspect of this product?

faster GTM and maintenance

What do you dislike most about this product?

Not much but I would say costing

What recommendations would you give to someone considering this product?

buy it and make sure you have the right SI

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Reliable

Most Popular Salesforce CPQ Comparisons

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