What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSAP Commerce Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP Commerce Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Helps Innovate
- Trustworthy
- Acts with Integrity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Portal
Payment Processing
Reporting and Analytics
Integrated Search
Order Management
Content Management
Content Localization
Predictive Recommendations
Retargeting Capabilities
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
SAP Commerce Cloud Reviews
Sarah c.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2024
Great ability to customize and build new features
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Integrations and customization
What is your favorite aspect of this product?
Ability to custom build new features
What do you dislike most about this product?
Cost of implementation and ongoing costs
What recommendations would you give to someone considering this product?
Understand the needs and what you are paying for
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Trapti S.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
SAP a complete solution
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
It's easy to use and implement without any hurdles , additionally provides training also.
What is your favorite aspect of this product?
Integrity, ease of use , multiple functions available.
What do you dislike most about this product?
It's pricing is too high.
What recommendations would you give to someone considering this product?
Strongly recommend to use for ease of use
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Saves Time
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best tool for Retail Sales Management
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
SAP is better & more powerful tool than others application in content management for your product, catalog, and promotions
What is your favorite aspect of this product?
I like the most feature is its content management technology
What do you dislike most about this product?
Nothing, even its features helps me more to grow my business
What recommendations would you give to someone considering this product?
If you are looking for content management technology for your business then you can surely trust on SAP technology
Pros
- Reliable
- Transparent
- Appreciates Incumbent Status
- Helps Innovate