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What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Helps Innovate
- Trustworthy
- Acts with Integrity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Portal
Payment Processing
Reporting and Analytics
Integrated Search
Order Management
Content Management
Content Localization
Predictive Recommendations
Retargeting Capabilities
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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SAP Commerce Cloud Reviews
Yash S.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Mar 2024
Very well service but little bit expensive.
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
It's integration with other softwares like ERP makes its a unique software It is extensivly customizable. So much robust and
What is your favorite aspect of this product?
My favorite aspect for this application is it's integration with other ERPs. Hence it helps me in batch releases and overall quality related job roles
What do you dislike most about this product?
First thing that it is costly than others softwares and second thing it's customization process is so kuch time consuming. Other than this all things are well
What recommendations would you give to someone considering this product?
They should seek feedback from end users for continously improvement in service level including data integrity. Also training part to be improved
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Hasanali S.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Time Saving Easy to get maximum number of data.
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
I am using SAP in bio pharmaceuticals industry for verification of data and for stock transfer to release batch. But while using SAP some of the data i need to check from different different code for different batch numbers. If that data can come in single code so i will be easy to verify the data.
What is your favorite aspect of this product?
1. While reviewing the BMR SAP Helps in easy way to get maximum data of batch activity. 2. Its save time. 3. Easy To Use.
What do you dislike most about this product?
As per my personal experience of using the product till date i have not found any dislike in this product.
What recommendations would you give to someone considering this product?
I will recommend to everyone to use the SAP for there work. Because maximum number of data will be there in SAP. So it will help to to get data easily, saving time, and easy to use.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Sathisha V.
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Easy to implement and futuristic tool
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Reliability and flexibility Ability to customize One point of activities under one roof
What is your favorite aspect of this product?
Variety of features Dashboards are visually appealing Reports Scope for automation Easy to use Cloud based solution Customization Flexibility
What do you dislike most about this product?
price is on the higher end
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
