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What is servicePath?
servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love servicePath?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow & Approvals
Quote Development and Administration
Product and Service Configuration
Discounting Management
Multi Currency
Catalog Management
Visual Configuration
Rules Engine
Reporting and Analytics
Application Integration
Guided Selling
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Ease of Data Integration
servicePath Reviews
Brandon D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Powerful software for customized offerings
Likeliness to Recommend
What differentiates servicePath from other similar products?
The executive leadership and engineering teams provide excellent support and willingly share insights and domain expertise. The platform is intuitive and user-friendly.
What is your favorite aspect of this product?
The extensive rules-engine and ability to create custom product portfolios.
What do you dislike most about this product?
Lack of integrated update and release notifications
What recommendations would you give to someone considering this product?
Request a demo and watch how the servicePath team is able to solve your most challenging CPQ processes.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jake R.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great tool and very east to use. Great UI
Likeliness to Recommend
What differentiates servicePath from other similar products?
servicePath may have exclusive or innovative features that are not present in other similar products. These features might cater to specific needs or solve common pain points in a more efficient manner.
What is your favorite aspect of this product?
The use of ease of this product makes me want to use it all the time, I have recommended this to a lot of my team and how made it part of the business group now.
What do you dislike most about this product?
Steep learning curved has stopped a lot of my team from using this software full time.
What recommendations would you give to someone considering this product?
Allow for an easier use of access for people that are not very good with computers.
Pros
- Efficient Service
- Saves Time
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Under Delivered
- Charges for Enhancements
Raviraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2023
Easy to use, nice UI
Likeliness to Recommend
What differentiates servicePath from other similar products?
Only product used for the purpose of quotes was ServicePath
What is your favorite aspect of this product?
Instant report downloads
What do you dislike most about this product?
Sometimes can be buggy
What recommendations would you give to someone considering this product?
Easy to use for any user, training needed as can be intimidating
Pros
- Performance Enhancing
- Saves Time
- Reliable
- Effective Service
