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Shopify POS Logo Award Winner Product Badge
Shopify POS Logo Award Winner Product Badge
Shopify

Shopify POS

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Shopify POS
8.1 /10

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Company Details


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Awards & Recognition

Shopify POS won the following awards in the Retail POS category

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Shopify POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify POS?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Sales Transactions

87

Cash Register Point of Purchase Devices

86

Pricing Promotions

86

Customer Account Management

86

Online Integrations Web Store

86

Employee Mobile

84

Inventory Control

84

PCI and EMV Compatible

82

Employee Management

82

Analytics and Reporting

80

Loyalty Program

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Ease of IT Administration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

82

Quality of Features

82

Availability and Quality of Training

81

Breadth of Features

78

Shopify POS Reviews

Mahek V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Awesome Drop Shipping Platform.

Likeliness to Recommend

8 /10

What differentiates Shopify POS from other similar products?

-Compared to other similar softwares the payment process is very intuitive and seamless. -The user interface is much more simple and easy to use the metrics can also be viewed.

What is your favorite aspect of this product?

- User interface is easy to use - User friendly platform to post products for E commerce selling - Customer support is incredible - Payment gateway is seamless and easy to use

What do you dislike most about this product?

- Price is higher than normal of Shopify hardware part - For new users it bit time taken to understand

What recommendations would you give to someone considering this product?

I would recommend using Spotoify POS If you are a small business or new entrepreneur this is one of the great POS to utilize!

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Caring

Cons

  • Leverages Incumbent Status

Nakuru poshomills A.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Cumbersome for new users.

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

Tailored best for larger business inventory.

What is your favorite aspect of this product?

It accepts both online and pos payments.

What do you dislike most about this product?

The worst thing i think need to be improved and lowered to one month is inventory tracking process, 3 months is just a nightmare.

What recommendations would you give to someone considering this product?

Best for larger business.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

Carine O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

To begin, Shopify's templates make it simple

Likeliness to Recommend

9 /10

What differentiates Shopify POS from other similar products?

We're utilizing it as a "button rental cart" despite the fact that it has the potential to be branded as an Amazon rival. By generating an HTML button for a Shopify-registered product and putting it on your own website, you may quickly construct an e-commerce site. It is quite handy since it can be used with an existing CMS to build a secure and dynamic retail site. However, when it comes to Shopify, it's vital to select a trusted partner and advertise the business. If you're going to be teaching yourself and doing CE on a regular basis in the future, I don't think Shopify is out of place.

What is your favorite aspect of this product?

Even if you hire a production business, there are places where you can do it. There are several templates to choose from, many of which are intriguing. When a multichannel retail campaign is compiled into a single file, it also serves as an extra analytics function because it is delivered up to the point-of-sale system. As of now, the cart service, such as analysis, how to interact with each system's businesses, such as multichannel retail, does not demand the establishment of a standard kind of system design.

What do you dislike most about this product?

It's difficult to understand because the configuration and monitoring points are spread over many screens. For example, if you only want to use the button function, you don't need the "Website" function (if you leave it as is, you'll be charged an additional fee), but removing it is difficult to understand.

What recommendations would you give to someone considering this product?

If you want to create a site with your own CMS without worrying about how difficult it will be to ensure integrity and backup security, Shopify EC lets you do it for a few dollars per month with a high level of site creation security, independence, and protected EC capabilities. It was surprisingly straightforward to sell internationally. (For example, language support.) This is impossible with ordinary shopping carts. Analytics was likewise unavailable when using a domestic shopping cart, but they were available with Shopify.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Shopify POS Comparisons

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