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Shopify POS Logo Award Winner Product Badge
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Shopify

Shopify POS

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Shopify POS
8.1 /10

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Company Details


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Awards & Recognition

Shopify POS won the following awards in the Retail POS category

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Shopify POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify POS?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Sales Transactions

87

Cash Register Point of Purchase Devices

86

Pricing Promotions

86

Customer Account Management

86

Online Integrations Web Store

86

Employee Mobile

84

Inventory Control

84

PCI and EMV Compatible

82

Employee Management

82

Analytics and Reporting

80

Loyalty Program

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Ease of IT Administration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

82

Quality of Features

82

Availability and Quality of Training

81

Breadth of Features

78

Shopify POS Reviews

Marlyn G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

It's amazing!

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

It is an excellent software and its cost is in line with everything it offers

What is your favorite aspect of this product?

One of the things we like the most is how friendly the software is, as well as allowing customization according to particular needs.

What do you dislike most about this product?

So far everything that the software offers is ideal for our organization so everything is to our liking

What recommendations would you give to someone considering this product?

Investigate what you need in your organization and acquire this software as it is wonderful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akhil J.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Integration And Ecommerce Ready POS

Likeliness to Recommend

8 /10

What differentiates Shopify POS from other similar products?

The back-end navigation is easy, and the website can handle many users at once. I also appreciate the customer service response time.

What is your favorite aspect of this product?

The Shopify POS is easy to use and important to know, it is configurable, which streamlines and adapts the checkout process to fit the flow of the store. This application keeps inventory levels updated automatically with Shopify.

What do you dislike most about this product?

It is impossible for any platform to be perfect, and this includes Shopify. The subscription prices and fees for their service are a bit confusing to a new user, which may take some time and research to properly understand.

What recommendations would you give to someone considering this product?

Whether you're looking to set up shop at a show or a festival or pop-up shop, this solution is perfect for you. POS mobile payments enabled by Shopify make it easier for customers to make payments.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Ike H.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Enjoyed the software, but one size doesn't fit all

Likeliness to Recommend

8 /10

What differentiates Shopify POS from other similar products?

They seem to provide a lot of changes to the software. But it needs to be more customizable like other products.

What is your favorite aspect of this product?

The updates they provide to the software.

What do you dislike most about this product?

Not being able to always get somebody to listen and understand your problems.

What recommendations would you give to someone considering this product?

Ask as many questions as possible and make sure they understand your business model completely.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Fair

Cons

  • Charges for Enhancements
  • Vendor Friendly Policies
  • Less Caring

Most Popular Shopify POS Comparisons

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