What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Bidhya D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2020
Most Prominent Remote Team Communicaiton Solution
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is a very convenient team communication and collaboration solution for a team working remotely from anywhere. It has sleek UI and is very easy to set up, making it better than other options available in the market.
What is your favorite aspect of this product?
The best thing about Slack is that it is usable from multiple devices from anywhere and at any time. Besides, this app lets us connect with our team members remotely, making us feel that we are still in the workplace even when working from a remote location.
What do you dislike most about this product?
The mobile version of this app takes a bit much time to load and respond may be due to its large application size.
What recommendations would you give to someone considering this product?
Slack is a convenient platform for a team looking to connect remotely and increase productivity to a great extent.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2020
Slack is THE BEST Team collaboration platform.
Likeliness to Recommend
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2020
Great collaboration tool for large and small teams
Likeliness to Recommend
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity