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Sophos

Sophos Firewall

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Sophos Firewall
8.2 /10

What is Sophos Firewall?

Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.

Company Details


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Awards & Recognition

Sophos Firewall won the following awards in the Next Generation Firewall category

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Sophos Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Firewall?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Includes Product Enhancements
  • Acts with Integrity

Feature Ratings

Average 83

Web Content Filtering

84

Virtual Firewall

84

Application Control

83

Virtual Private Network

83

Network Access Control

83

Encrypted Data Control

83

Advanced Threat Protection

82

Off Premise Cloud Firewalls

81

Sandboxing

81

Identity Based Control

81

DLP Functionality

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

84

Ease of Implementation

84

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Vendor Support

80

Ease of Data Integration

80

Business Value Created

80

Breadth of Features

79

Ease of Customization

79

Availability and Quality of Training

77

Sophos Firewall Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Its simply a fantastic product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rogba A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful Protection and Performance

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

Powered by industry-leading AI, with protection that is on by default

What is your favorite aspect of this product?

Expose Hidden Risks. Superior visibility into risky activity

What do you dislike most about this product?

Less documents available. Sophos should work on these issues.

What recommendations would you give to someone considering this product?

Expose Hidden Risks. Superior visibility into risky activity, suspicious traffic, and advanced threats help you regain control of your networks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Secure and Reliable Firewall

Likeliness to Recommend

9 /10

What differentiates Sophos Firewall from other similar products?

Sophos has been our provider of firewalls for multiple clients for years. It has been reliable and has not allowed and virus or ransomware outbreaks while we had in use. They have been our number one source for firewall solutions mainly due to the relationship we have built with their sales and support staff.

What is your favorite aspect of this product?

The administrative console is easy to navigate and allows us to make NAT and firewall rules quickly. We like the web interface and is easy to teach to other techs. The security issues are patched very quickly when there is a vulnerability detected. We like how we can manage the firewalls from the sophos management portal.

What do you dislike most about this product?

The support cases can sometimes sit without a reply. We have had a few instances where the firmware updates made the firewall lose it's configuration. We have had to be careful now when we update as it has been causing issues with applications and also with HA availability. The logs do not show all the connection issues that can arise. The knowledge base articles are too vague and are not updated regularly.

What recommendations would you give to someone considering this product?

Take the time to look into all the firewall options available. Check on pricing and see what would best fit the need of the client. Take training courses or look into resources online to gain knowledge of Sophos firewall before you put into production. Check firewall reviews and see which ones have performed best against certain scenarios.

Pros

  • Continually Improving Product
  • Reliable
  • Acts with Integrity
  • Client's Interest First

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