What is Square eCommerce?
Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Square eCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
90 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square eCommerce?
Pros
- Respectful
- Security Protects
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Reporting and Analytics
Microsite Management
Order Management
Content Management
Retargeting Capabilities
Predictive Recommendations
Order Portal
Content Localization
Integrated Search
Catalog Management
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Square eCommerce Reviews
George B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2023
Great! But may come with a learning curve
Likeliness to Recommend
What differentiates Square eCommerce from other similar products?
Square has always been an easy tool for me to use to manage revenue enablement for the training team
What is your favorite aspect of this product?
Measurement of metrics for revenue
What do you dislike most about this product?
Could use a little bit more support from a representative support point of view
What recommendations would you give to someone considering this product?
Great product! May require you to learn a little bit on your own.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Inspires Innovation
Cons
- Less Transparent
- Under Delivered
- Charges for Enhancements
John C.
- Role: Operations
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
Well worth the learning curve.
Likeliness to Recommend
What differentiates Square eCommerce from other similar products?
Reliability and consistently. With other products you never get the same consistent service day in and day out.
What is your favorite aspect of this product?
Customization and control.
What do you dislike most about this product?
Hard to get used to at first with a steep learning curve.
What recommendations would you give to someone considering this product?
Take your time when setting up
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
Nalin N.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Informative Analytics & Strong Infrastructure
Likeliness to Recommend
What differentiates Square eCommerce from other similar products?
Easy to use, straightforward design, availability and variety of applications within the Square platform, reliability, and strong analytics
What is your favorite aspect of this product?
The POS system and the data analytics that it generates and is available for me to use to analyze.
What do you dislike most about this product?
What I dislike about it is how the price is a little high. I feel like there could always be more value for the price paid. There are great features and there are some where improvements could be made to make it perfect. It’s just those small quality of life changes.
What recommendations would you give to someone considering this product?
Go for it. Square has a really good stable infrastructure making it a incumbent brand name. It’s data analytics provides an excellent POS system that business can efficiently use to gain insights into customers. It’s design and interface is also very user-friendly and straightforward for owners to navigate to set up accordingly.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Friendly Negotiation
