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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Nicolae R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The best tool on the market for data analysis.

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau is one of the best tools available on the market, it handles large data sets, allows you to create a variety of visualizations as required by the company or clients, and is easier for users to operate, navigate, and understand.

What is your favorite aspect of this product?

Tableau has an easy-to-use interface and offers us powerful data analysis capabilities. Supports connectivity to a wide range of data sources. It has interactive panels that allow viewers to interact with the data and customization options to adapt the visualizations to our specific needs.

What do you dislike most about this product?

Tableau has performance issues when using it via mobile device.

What recommendations would you give to someone considering this product?

Tableau is ideal for data analysis and visualization. It simplifies data management and allows users to create meaningful visualizations without the need for extensive coding or data manipulation. It is an excellent tool to grow your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manish S.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to understand

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau has both online and desktop applications.

What is your favorite aspect of this product?

Drag and drop feature.

What do you dislike most about this product?

Sometimes it lags a lot.

What recommendations would you give to someone considering this product?

I would recommend for the easiness of understanding of this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Analytics with Tableau

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau is extremely customizable. From an admin perspective, if you get creative, you can accomplish pretty much anything. However, with that comes supporting the custom solution, so keep that in mind. Another great feature is its app for mobile. End users love accessing data on the go.

What is your favorite aspect of this product?

Something that is often overlooked is the community behind Tableau. Their customer forum is full of supportive users. Ask a question, and someone will over their ideas on a solution the same day. Alongside that is their customer support, documentation, and training offerings.

What do you dislike most about this product?

There is 100% a steep learning curve. If you are not a dedicated admin, expect to constantly be on the customer forum, or googling how to do something. The administrative side is not very intuitive, but is feature-packed to accomplish what you need.

What recommendations would you give to someone considering this product?

Try before you buy! Make sure to weigh the pros and cons between administering the solution and it accomplishing what you're looking to build.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Generous Negotitation

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