What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer Videos
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Gatitu M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A Multi-purpose Conference Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting is not only good in Video conferencing but also makes it easy to make VoIP calls. In addition, it enhances collaboration by offering features such as chat and screen sharing. It is the best I have used given it's price point.
What is your favorite aspect of this product?
I like the HD quality of Sound abd Video I like that TeamViewer Meeting makes collaboration easy thanks for screen sharing and chat features. I like the easy controls and a well outlaid dashboard. Finally, all communications are secure which is a plus.
What do you dislike most about this product?
There is everything to smile about when using TeamViewer Meeting. No complaints.
What recommendations would you give to someone considering this product?
I'm recommending TeamViewer Meeting after using it for over 4 years successfully. It is affordable and very capable more so when it comes to video conferencing and making VoIP calls. It enhances collaboration as well.
Pros
- Effective Service
- Saves Time
- Client Friendly Policies
- Altruistic
Anshuman S.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2022
TeamViewer Meeting Review
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The best part of this application software is that setting up and managing video meetings is simple and easy also sharing explicit or security-sensitive data is easily transferred within the application.
What is your favorite aspect of this product?
It has a good video resolution that makes the video conferencing more clear and the interface is super easy and has a high standard of security (end-to-end encryption) also recording feature helps with future reference.
What do you dislike most about this product?
while using this tool is that with lower bandwidth on internet speeds, the application response is affected and causes delays or errors.
What recommendations would you give to someone considering this product?
I would definitely recommend that any business owner or group leader should download this software as it is secure and very simple to use. All around an easy connection tool with many features. For us, being able to record a meeting for colleagues unable to attend due to their time zones is great.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Masood A.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Fantastic tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
fast and reliable
What is your favorite aspect of this product?
Security and reliable
What do you dislike most about this product?
Some time it hangs
What recommendations would you give to someone considering this product?
Useful for remote session
Pros
- Unique Features
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
