What is TravelPerk?
Book, manage, report, and support all your travel with TravelPerk. TravelPerk is the next-generation business travel platform pioneering the future of business travel. TravelPerk’s all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result is saved time, money, and hassle for everyone. TravelPerk has the world’s largest travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology and consumer-grade design, all of which is enabling companies worldwide to get the most out of their travel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TravelPerk?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Travel and Accommodation Booking
Self-Service
Notifications/Alerts/Updates
Mobile
Policy Configuration/Implementation
Risk Management
Itinerary Management
Expense Automation
Bank/Credit Card Integration
Rate Tracking
AI Driven Personalization
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
TravelPerk Reviews
Michael G.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Travel booking tool that offers financial options
Likeliness to Recommend
What differentiates TravelPerk from other similar products?
TravelPerk facilitates the search for flights, cars and hotels all over the world. It offers seamless, fast one-way, round trip and multi-city flight search and book process
What is your favorite aspect of this product?
Ensures that every payment, regardless of how it is made, is properly recorded. This guarantees we don’t overbook and allows all payments and booking information to be available in one report.
What do you dislike most about this product?
Automatic reminders when payments are due. This will give us time to plan our finances and ensure payment is made on time
What recommendations would you give to someone considering this product?
For travelers, TravelPerk provides clarity when booking flights or making hotel arrangements because everything is in one place
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Deborah M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Quick booking and access to cheaper tickets
Likeliness to Recommend
What differentiates TravelPerk from other similar products?
TravelPerk provides us with travel and expense management services and we use to search for what we need, book, pay, invoice, and report our travel all in one platform. This has eliminated back and forth communication with a travel agent
What is your favorite aspect of this product?
TravelPerk helps with every aspect of the trip, from hotels to ground transportation and even prepaid restaurant bookings. All my travel info is in one place and this helps with efficient documentation
What do you dislike most about this product?
In some instances, I wasn't able to select a seat and in other instances it wasn't clear what type of seat I was booking, whether it includes free carry-on or not
What recommendations would you give to someone considering this product?
TravelPerk allows you to book flights and make hotel reservations at special rates. The app gives access to all trip details, synchronizing them with a traveler's calendar
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Easy to use software, could be better on phone
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Cons
- Less Performance Enhancing
- Commodity Features
