vFairs

What differentiates vFairs from other similar products?

It is very simple to use and the platform makes you feel like you are in a in person event.

What is your favorite aspect of this product?

The various choices to build your event right from the entering to the different floors and booths.

What do you dislike most about this product?

The chat and video feature could be more clear to all the users. There should be a way to manage the attendee records to make sure that they are the most current attendees for each event. Also prevent Booth Reps from sending emails to all the attendees in the platform. Some of our Booth Reps (employers) are spamming the attendees (students) and the Students are becoming annoyed with all the constant messages from the the Booth Reps.

What recommendations would you give to someone considering this product?

If you will be using this event for several events keep the platform consistent for all your events so that all stakeholders can be accustomed to your event. Registering of attendees we decided to reset the attendee registrations for each event so that attendee records and info is current for each event.

What differentiates vFairs from other similar products?

vFairs has great technology, engagement, and analytics. But as someone who has worked with many vendors over many years, I have to say what most differentiates them from anyone else is there absolutely outstanding customer service. They listen, they problem solve, they are terrific thought partners to help you improve your customers'/students' experience. If anything is amiss, they fix it immediately. They are always available. And I can count on them to make us look good!

What is your favorite aspect of this product?

My favorite aspect of the product really has more to do the customer service and product. You can have a great product but if you can't talk to anyone and make sure you're getting what you need, it really doesn't matter. From my end, I know that our students are going to have a great experience in our employers going to connect with great candidates, but my favorite aspect of the customer service is the analytics. I can slice and dice, I can see who went to what booth, I can see how well the people in the booth engaged with our visitors. I can see how well our visitors engaged with people in the booth. Best of all, it's so easy to report out.

What do you dislike most about this product?

There's nothing I dislike about the product. I dislike how some of our users interact with it. For instance, if someone logs on with Windows 98 or if someone in our booth just keep sending people to a website rather than engaging with them. But that has nothing to do with the platform. I'm completely satisfied with the platform.

What recommendations would you give to someone considering this product?

My recommendation for someone considering vFairs would be to be very clear on what your objectives are for the event and to share that with the vFairs team so that they can strategically help you achieve them. I also suggest doing some kind of training or orientation for your users. Although the platform is very intuitive, you don't want someone to be a deer in the headlights the first time they log onto an active event.

What differentiates vFairs from other similar products?

The user experience is completely unique with vFairs.

What is your favorite aspect of this product?

The environment is my favorite aspect of vFairs. We are able to recreate actual places into a virtual aspect so our attendees feel like they are getting a full experience when they arrive at our events.

What do you dislike most about this product?

We are working through integration with our AMS system. This is a learning curve for our team so we are figuring out our best practices for future events.

What recommendations would you give to someone considering this product?

vFairs is able to work with an budget or needs you have. Thy work around your limitations to create the best experience possible.