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Cisco Systems

Webex Events

Composite Score
7.2 /10
CX Score
7.6 /10
Category
Webex Events
7.2 /10

What is Webex Events?

(Previously Socio) Webex Events provides everything you need to elevate the event experience, whether your audience joins in-person or virtually. Webex Events is an end-to-end platform for streaming, engagement, sponsorship and networking. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.

Company Details


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Webex Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

75 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Events?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 73

Customer Support

84

Networking Facilitation

79

Attendee Engagement

77

Gamification

72

Presentation/ Webinar Capabilities

72

Whitelabeling

71

Vendor e-Commerce

70

Social Media Channel Integration Outbound

69

Registration Process/Integration

68

Metric and Reporting

68

Exhibitor or Vendor Environment

66

Vendor Capability Ratings

Average 74

Business Value Created

81

Usability and Intuitiveness

80

Ease of Implementation

77

Ease of IT Administration

76

Vendor Support

75

Breadth of Features

74

Availability and Quality of Training

72

Quality of Features

71

Ease of Data Integration

69

Product Strategy and Rate of Improvement

67

Ease of Customization

66

Webex Events Reviews

Lia B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product with integrated event features

Likeliness to Recommend

10 /10

What differentiates Webex Events from other similar products?

User-friendly; inclusive app that allows us to create a comprehensive event.

What is your favorite aspect of this product?

I like the drag-and-drop builder and how each piece integrates with the others. I also like that we can white-label the app for our brand and event theme (although it would be nice to have even more control for this).

What do you dislike most about this product?

Doesn't have enough security, so highly sensitive videos and content must be hosted elsewhere.

What recommendations would you give to someone considering this product?

This is a great platform for creating virtual events. I would take time to discover all the features and how they connect with each other first, so you can plan out how to build all your elements.

Pros

  • Caring
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Webex: Uniting Pixels and People with Quirky Flair

Likeliness to Recommend

8 /10

What differentiates Webex Events from other similar products?

Webex Events is part of the Cisco Webex suite, which means it offers seamless integration with other collaboration tools like Webex Meetings, Webex Teams, and Webex Board. This can provide a comprehensive collaboration solution for businesses.

What is your favorite aspect of this product?

I appreciate Webex for its stability and reliable performance, especially during important meetings or events.

What do you dislike most about this product?

Depending on the specific plan and features needed, some users might find Webex to be relatively expensive compared to other alternatives.

What recommendations would you give to someone considering this product?

Compare the different pricing plans offered by Webex to find the one that aligns with your budget and needs. Consider factors like the number of participants, features included, and any additional add-ons.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Helps Innovate

Rogba A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

"Very User Friendly"

Likeliness to Recommend

10 /10

What differentiates Webex Events from other similar products?

it was easy to navigate

What is your favorite aspect of this product?

Attendees enjoyed the app; it was easy to navigate. And as the designer, it was straightforward to use and update as we built our event.

What do you dislike most about this product?

event attendee limitations, but those two issues have been resolved,

What recommendations would you give to someone considering this product?

The support team is next level- they are super fast to respond and they empower you with a number of tools and resources to help your team and event attendees be successful when your big event arrives. I also really enjoy the pre-event meetings. They really dig into your event details and goals to help you find the best solutions for your attendees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Events Comparisons

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