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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Lovely for chats with virtual webinar.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Areeb A.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Useful tool!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings boasts an encryption system from end to end, supported by multi-factor authentication and compliance with major regulatory standards-something that is most critical in organizations with high security needs.

What is your favorite aspect of this product?

It's so much more than enhancing accessibility; it helps people know during the meeting that they can pay attention without having to take detailed notes of everything because all the action items will be available afterwards.

What do you dislike most about this product?

I have faced occasional performance issues such as delay and lags which raise frustrations, especially in critical meetings. Often, these problems do relate to network conditions or hardware; nevertheless, these do affect the overall experience.

What recommendations would you give to someone considering this product?

Use the training and support options available at Webex to get you running with the platform. Cisco provides tutorials, webinars, and documentation that help you and your team work with the system better.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

David F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Saved us durring Covid. The perfect one stop tool.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Integrated recording tools and reminders for events. Clean separation of conference attendee vs facilitator vs presenter makes it easy for everyone to join in the right role with minimal admin work. Also recordings and reports are clean and super simple to access.

What is your favorite aspect of this product?

You can create everything you need for a meeting or a conference in an single place at one time. Great notifications and timing.

What do you dislike most about this product?

Adding contacts or repeat contacts fells very manual. Seperation of event and meeting types means you need to go two places to see them.

What recommendations would you give to someone considering this product?

Plays well with other programs and systems and Works well stand alone. Better than Zoom or Adobe connect when you are looking to host a multiple instructor to multiple attendee relationship. Easy controls and user type separation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Most Popular Webex Meetings Comparisons

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