Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Maddison B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Collaborative Busting Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

One definitely has to mention Webex Meetings when it comes to the breakout room feature, which permits discussions on smaller subgroups within the large meeting compartment. The platform’s transcription service actively records all ideas discussed in sessions, and there is no room for any probability of risk to go unnoticed.

What is your favorite aspect of this product?

Reporting is easy via screen sharing or a whiteboard, which help effectively explain intricate risks. It has tight security measures that protect the content of the conversations, such as end-to-end encryption. Recording features such as the possibility to record meetings and get to them later have been highly beneficial when it comes to referring to the specifics of certain discussions.

What do you dislike most about this product?

Although I have some issues with coordinating lots of participants in one session, I would like to have more features for the moderator.

What recommendations would you give to someone considering this product?

With the help of Webex Meetings, cross-functional management has become much easier. The communication is stable without any chopping or interference, and the audiovisual quality is evident, making it convenient to work in a team even with members from different geographical locations. Thus, I have seen the application of polling as more effective, especially in the context of establishing the group’s perceptions of concerns.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Maria K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Excellent collaboration tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

User friendly, visually layout is great, options to search for messages also in Webex is amazing.

What is your favorite aspect of this product?

Ease of use and GUI.

What do you dislike most about this product?

App crashes many times, breakouts in meetings.

What recommendations would you give to someone considering this product?

Webex is an amazing tool for online collaboration with best Gui and simple navigation.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Mark H.

  • Role: Consultant
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use web conferencing platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The picture quality, audio, and features for sharing content and messaging all work well

What is your favorite aspect of this product?

Ease of use of the platform

What do you dislike most about this product?

I’ve had difficulties using some extensions through Cisco

What recommendations would you give to someone considering this product?

This platform works well and am unsure of licensing costs. It would be worth seeing price for the value you’re receiving

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019