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What is Whereby?
Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
88 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Whereby?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of Data Integration
Vendor Support
Whereby Reviews
Rahul D.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2022
Must have product with amazing features
Likeliness to Recommend
What differentiates Whereby from other similar products?
The ease of use of the product and uniquely designed I love the most.. you can go and see the changes with a cost effective product like whereby. I started using it during covid time where all the other apps are crashing but I used this for one of the project. My team is very happy with the connection stability and video and audio quality of the product. Initially I started with the small free version. Once my team like it we have shifted to the a small enterprises offer. It's changed the lagging of screens and better quality of audio even with the low connection areas i.e remote areas.
What is your favorite aspect of this product?
Connectivity
What do you dislike most about this product?
I don't think it has any issues
What recommendations would you give to someone considering this product?
Must try product with cost effective
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anna A.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2022
Best Zoom Alternative
Likeliness to Recommend
What differentiates Whereby from other similar products?
Whereby has an incredibly easy-to-use interface with the best white labeling functionality I've seen on any VC tool. My clients love that it feels on-brand and welcoming. As it is primarily browser-based, there is no need to download any software or wonder whether you forgot to run an update before your next call. After using it for a year, I've been super impressed with the lack of lag and technical glitches that had become synomymous with using zoom.
What is your favorite aspect of this product?
I love the ease-of-use for my clients, the knock-knock feature for entering a room, and the white labeling. The price cannot be beat either
What do you dislike most about this product?
My only issue with Whereby is I cannot download an audio only file of a video recording.
What recommendations would you give to someone considering this product?
Make sure you don't need a VOIP solution with phone number dial-in, otherwise, I highly recommend Whereby.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bennett T.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2022
Was great at first, but there is better
Likeliness to Recommend
What differentiates Whereby from other similar products?
The fact that users do not have to download additional software and can conduct a meeting in-browser is excellent.
What is your favorite aspect of this product?
My favorite aspect is the in-browser meeting capability. This is especially relevant for clients, who only need a browser to join the meeting.
What do you dislike most about this product?
After using other products, features were missing that I currently enjoy, such as transcription and in-meeting note-taking capabilities.
What recommendations would you give to someone considering this product?
If you need a solid solution for video only, you can't go wrong with Whereby. For more advanced features, such as transcription and in-meeting agendas and notes, Whereby will disappoint.
Pros
- Reliable
- Security Protects
- Efficient Service
- Effective Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
