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Windward Software

Windward System Five

Composite Score

8.1 /10

CX Score

8.5 /10

13 Reviews Write a Review

What is Windward System Five?

Windward System Five is a fully integrated point-of-sale solution that helps you manage all your retail operations across the store and your entire business - from the POS to accounting, inventory to purchasing management, financial reporting to customer marketing and management - what's more, it does all these things well!

Company Details

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Awards & Recognition

Windward System Five won the following awards in the Retail POS category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

16 Top Rated Capabilities

6 Top Rated Features

2023

Windward System Five Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windward System Five.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

92 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windward System Five?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Respectful

Feature Ratings

Average 81

Employee Mobile

Customer Account Management

Analytics and Reporting

Sales Transactions

Employee Management

Pricing Promotions

PCI and EMV Compatible

Online Integrations Web Store

Cash Register Point of Purchase Devices

Inventory Control

Loyalty Program

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Customization

Windward System Five Reviews

Katie A.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Gets the job done… you’ll like it.

Likeliness to Recommend

10 /10

What differentiates Windward System Five from other similar products?

The interconnected relationships between the various modules.

What is your favorite aspect of this product?

Gets the job done without a bunch of unnecessary extra work.

What do you dislike most about this product?

There are quirks, but nothing is perfect.

What recommendations would you give to someone considering this product?

You should dive right in and start using it without delay.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

EMANUEL P.

Role: Operations
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product, even better customer support.

Likeliness to Recommend

10 /10

What differentiates Windward System Five from other similar products?

Services and customer service

What is your favorite aspect of this product?

To many to list

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

None at this time

Pros

Effective Service
Continually Improving Product
Enables Productivity
Trustworthy

Kevin G.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product but has limitations in payroll.

Likeliness to Recommend

10 /10

What differentiates Windward System Five from other similar products?

Power BI with the cloud

What is your favorite aspect of this product?

Cloud Version

What do you dislike most about this product?

No written sales reports

What recommendations would you give to someone considering this product?

Make sure reports you value are available

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Latest Research

Windward System Five

What is Windward System Five?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Windward System Five Ratings

93 Likeliness to Recommend

92 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Windward System Five?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Windward System Five Reviews

Katie A.

Gets the job done… you’ll like it.

Likeliness to Recommend

Pros

EMANUEL P.

Great product, even better customer support.

Likeliness to Recommend

Pros

Kevin G.

Great product but has limitations in payroll.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Employee Mobile

Customer Account Management

Analytics and Reporting

Sales Transactions

Employee Management

Pricing Promotions

PCI and EMV Compatible

Online Integrations Web Store

Cash Register Point of Purchase Devices

Inventory Control

Loyalty Program

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Customization