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Wix.com, Inc

Wix Bookings

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Wix Bookings
7.6 /10

What is Wix Bookings?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Bookings won the following awards in the Appointment Scheduling category

Wix Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Bookings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Bookings?

9% Negative
6% Neutral
85% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 79

Scheduling Link Creation

86

Payment Processing

84

Real-Time Calendar View

82

Availability Preferences

82

Mobile

78

Automated Notifications

76

Customizable Branding

76

Calendar Integration

74

Analytics and Reporting

74

3rd Party Integration

73

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Availability and Quality of Training

83

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

79

Breadth of Features

78

Ease of Customization

78

Vendor Support

77

Ease of Data Integration

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Wix Bookings Reviews

Fainil G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Professional Appointment for Businesses

Likeliness to Recommend

9 /10

What differentiates Wix Bookings from other similar products?

The platform has proper online booking capabilities, which allows companies ti meet their clients effectively

What is your favorite aspect of this product?

There is the online payment option, and it gives an insight on what requires to be done for companies

What do you dislike most about this product?

The dynamics in online meetings are fully incorporated and there is no challenge that we obtain from this software

What recommendations would you give to someone considering this product?

The systems that users need in regards to appointments are we included in this software, and hence, absolutely very effective

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Matthew Lucca C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Wix Bookings leader in reservations.

Likeliness to Recommend

9 /10

What differentiates Wix Bookings from other similar products?

It is an excellent appointment scheduling software that is distinguished by its ease of use and compatibility with secure online and offline payment methods such as PayPal, Stripe, and more.

What is your favorite aspect of this product?

Ease of use, simplified appointment scheduling, automatic updates, secure online/offline payment methods.

What do you dislike most about this product?

Not necessary, I like Wix Bookings.

What recommendations would you give to someone considering this product?

It's the most versatile appointment scheduling platform I know, offering many advanced additional features, multiple plugins, multiple payment providers, and more.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Under Delivered

Umar Z.

  • Role: Operations
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and friendly user interface

Likeliness to Recommend

8 /10

What differentiates Wix Bookings from other similar products?

difference is in the product integration with 3rd party apps is easier than order products and software

What is your favorite aspect of this product?

the user interface is very friendly

What do you dislike most about this product?

i think the dashboard and user functionality could use an upgrade

What recommendations would you give to someone considering this product?

be sure to know you want to obtain before making a purchase. Consultation with them would be most effective before making a purchase.

Pros

  • Reliable
  • Inspires Innovation
  • Caring
  • Fair

Cons

  • Under Delivered

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