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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Neeraj R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product and ease to use

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Control Over Data , Cost-Effectiveness , Wide Range of Extensions

What is your favorite aspect of this product?

WooCommerce allows users to tailor their online stores to meet their specific needs and preferences. Whether it's customizing the design and layout of the storefront, adding new features and functionality through extensions and plugins, or integrating with other tools and platforms, WooCommerce offers a high degree of flexibility.

What do you dislike most about this product?

Dependency on WordPress Ecosystem and Limited Support Options and Maintenance and Updates

What recommendations would you give to someone considering this product?

Track and Analyze Performance and Stay Updated and Secure and Choose Reliable Hosting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best application for product sales and marketing

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

I find the Woo Commerce is better than others similar application in the market. It's more easier to use, flexibility, more attractiveness, better sales and marketing, good e commerce tools and many more.

What is your favorite aspect of this product?

It's best application for e commerce or your online business handling.

What do you dislike most about this product?

It's best application, i did not find any feature which i dislike.

What recommendations would you give to someone considering this product?

It's best application for product sales marketing and your online business handling

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

Faraz A.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

6 /10

What differentiates WooCommerce from other similar products?

The main difference between WooCommerce and other similar products lies in their purpose and focus for creating an e-commerce store.

What is your favorite aspect of this product?

Its user friendly

What do you dislike most about this product?

Limited customization options: Some businesses may need more advanced features and functionality unavailable on the platform.

What recommendations would you give to someone considering this product?

Try to check whether your business size and requirements are fulfilled by this product before using it.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

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