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Xait Inc

XaitCPQ

Composite Score
7.3 /10
CX Score
7.6 /10
Category
XaitCPQ
7.3 /10

What is XaitCPQ?

XaitCPQ captures all of the complex product, pricing, and business rules in one central place for automating and streamlining actions in real time. This allows you to have everything you need at your fingertips to close deals faster, with better collaboration, control and transparency.

Company Details


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Awards & Recognition

XaitCPQ won the following awards in the Configure, Price, Quote category

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XaitCPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XaitCPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

92 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XaitCPQ?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 78

Renewal Management

85

Workflow & Approvals

84

Product and Service Configuration

84

Aftermarket Agreements and Asset Tracking

82

Discounting Management

81

Quote Development and Administration

81

Omnichannel

80

Multi Currency

78

Catalog Management

76

Visual Configuration

75

Rules Engine

74

Vendor Capability Ratings

Average 77

Ease of Data Integration

82

Breadth of Features

80

Business Value Created

79

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Quality of Features

77

Availability and Quality of Training

77

Vendor Support

76

Ease of IT Administration

75

Ease of Implementation

75

Usability and Intuitiveness

71

XaitCPQ Reviews

Soren E.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Flexible CPQ platform

Likeliness to Recommend

7 /10

What differentiates XaitCPQ from other similar products?

Integrating XaitCPQ has significantly streamlined the workflow for our support teams. The clone quote functionality, in particular, has proven to be a major time-saving feature, empowering administrative staff, as opposed to engineers, to efficiently generate duplicate quotes.

What is your favorite aspect of this product?

CPQ simplifies the process of selecting the necessary products for constructing a quote, enabling us to generate quotes swiftly and accurately. XaitCPQ's adaptable and advanced features were the decisive factors in our decision to invest in their platform. The platform exhibited a level of flexibility unmatched by any other CPQ system in the market. From a user standpoint, the system's intuitiveness has facilitated seamless adoption without any hurdles. Additionally, the seamless integration with our existing CRM system (Workbooks) was a significant advantage.

What do you dislike most about this product?

Administering the XaitCPQ platform can prove to be quite intricate. We frequently leaned on XaitCPQ for guidance in the configuration design and programming of the configurator. The reporting module in CPQ, being a third-party tool, falls short in terms of usability and leaves much to be desired. Given that we were the inaugural company to implement the XaitCPQ/Workbooks CRM integration, there were instances when it felt like we were the pioneers testing the waters for that collaboration.

What recommendations would you give to someone considering this product?

XaitCPQ is a software for Configure, Price, Quote (CPQ) that gets the job done. The interface is user-friendly, making it easier for sales teams to whip up quotes. While it might not be the flashiest tool, it does offer solid features for configuring and pricing. The collaborative platform helps teams communicate, though it won't revolutionize your workflow. If you're looking for a straightforward CPQ solution with decent integration options for your CRM, XaitCPQ is a practical choice to streamline sales processes.

Pros

  • Saves Time
  • Includes Product Enhancements
  • Reliable
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Less Inspiring

Robert S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

The right system for faster product quotes

Likeliness to Recommend

10 /10

What differentiates XaitCPQ from other similar products?

Chnaging the images for complex products with lots of variations and with different parameters is a lot easier with XaitCPQ than other programs.

What is your favorite aspect of this product?

XaitCPQ works with no trouble and provides an easy way of quoting and getting prices for the team.

What do you dislike most about this product?

Creating document templates can take a little long although the process has significantly improved.

What recommendations would you give to someone considering this product?

XaitCPQ is a powerful product configurator, with the output being a quote you present to your customer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jakub Z.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic and satisfying CPQ tool

Likeliness to Recommend

9 /10

What differentiates XaitCPQ from other similar products?

Only one configure-price-quote alternative on the market at the moment successfully integrates the front- and back offices to eliminate process hassles is XaitCPQ system. It is more durable and practical than competitors, and thanks to its clever processes, it increases order rate, decreases sales cycles, lowers overhead expenses, and provides more leads.

What is your favorite aspect of this product?

The coolest part about this ingenious CPQ system is that it boosts revenue and optimizes the shopping experience for our customers so they can make purchases throughout all channels. It consolidates everything under one roof for improved management and process optimization and promotes cooperation, accountability, and clarity so we can reach agreements more swiftly since we have everything we need at the click of a button.

What do you dislike most about this product?

The output documentation requires a lot of administrative work because it's not acceptable at all. It took some time to understand the overall operation and design of XaitCPQ because it was apparently a little daunting to handle. More work is required for generating quotes with discounts for very complicated items.

What recommendations would you give to someone considering this product?

Customers are already switching to it due to its functionality, but it is not instantly best suited for all professional situations, so you must configure it carefully to meet your complex requirements. A flawless and proper configuration is also required to avoid setting-related problems; once it is placed, it is yours to do as you please.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

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