What is XaitCPQ?
XaitCPQ captures all of the complex product, pricing, and business rules in one central place for automating and streamlining actions in real time. This allows you to have everything you need at your fingertips to close deals faster, with better collaboration, control and transparency.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceXaitCPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on XaitCPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
92 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love XaitCPQ?
Pros
- Enables Productivity
- Unique Features
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Renewal Management
Workflow & Approvals
Product and Service Configuration
Aftermarket Agreements and Asset Tracking
Discounting Management
Quote Development and Administration
Omnichannel
Multi Currency
Catalog Management
Visual Configuration
Rules Engine
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
XaitCPQ Reviews
Søren E.
- Role: Information Technology
- Industry: Energy
- Involvement: Initial Implementation
Submitted Sep 2021
Flexible CPQ system, but with poor reporting
Likeliness to Recommend
What differentiates XaitCPQ from other similar products?
CPQ makes it easy to pick the products you need for the quote you are building and allows us to complete quotes quickly and accurately. The flexible and advanced functionality in XaitCPQ, is what convinced us to buy into their platform. It delivered a flexibility that we did not see with any other CPQ system on the market.
What is your favorite aspect of this product?
From a user perspective, the system is very intuitive and user adoption has not been an issue. The further ability to integrate with our existing CRM system (Workbooks) was also a big plus. The team at XaitCPQ has been very helpful throughout the process and we usually get a quick reply to queries and outstanding support tickets.
What do you dislike most about this product?
The XaitCPQ platform can be very complex to administer. We found ourselves relying a lot on XaitCPQ to assist us with designing and programming the configurator. Reporting module in CPQ is a 3rd party tool that leaves a lot to be desired in terms of usability. As we were the first company to use the XaitCPQ / Workbooks CRM integration, it sometimes appeared that we were the guinea pig for that venture.
What recommendations would you give to someone considering this product?
Budget for some consulting time with XaitCPQ. Designing and programming the product configurator, can be a very complex task for a new user. If you are a current Workbooks CRM user with a complex quoting need, I will highly recommend purchasing the XaitCPQ module that integrates with Workbooks.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Respectful
Cons
- Under Delivered
