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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Daniela Karolys L.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Adaptable, flexible, customizable and affordable"

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Its adaptability, flexibility and customization, its web administration, its very active and responsive community, its low cost and its ease of interaction with third-party tools.

What is your favorite aspect of this product?

Its ease of configuration and use, Zabbix's ability to allow monitoring from a single location, its reliability and scalability, the fact that it has a web-based interface, a distributed and adaptive control system, its secure login system and compatibility with multiple operating systems.

What do you dislike most about this product?

I think a little more work should be done on the interface to improve its appearance and organization to create more pleasant experiences. It would also be beneficial to have more resources in the documentation to perform specific processes with the tool, which would help to better cover the development.

What recommendations would you give to someone considering this product?

Zabbix is an excellent tool that is ideal for any business. Due to its flexibility and scalability, it is also extremely adaptable to different environments. It is particularly well suited for monitoring the availability and performance of industrial equipment, services, and network hardware simultaneously and in real-time, for controlling network resources, and for centralizing heterogeneous networks among others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andres Felipe R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

powerful and customizable monitoring alternative

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

As an open source tool it offers wide possibilities in its implementation, everything depends on the creativity and expertise of the team that manages the IT infrastructure in the organization and the needs it presents, practically the results and monitoring capacity depends on the distribution of the different sensors within the network.

What is your favorite aspect of this product?

The versatility is the most relevant aspect of this product since it does not limit the users in the implementation but allows making use of already designed templates and adapting them to the particular needs of the organization and according to the resources to be monitored, this saves time and economic resources at the moment of designing a sustainable and efficient monitoring system.

What do you dislike most about this product?

The execution of scripts to add new monitoring elements to our network requires very specific technical knowledge in order to achieve the expected results. Although the tool has good documentation, it is always necessary to resort to forums to correct the problems that arise in the configuration.

What recommendations would you give to someone considering this product?

Of course I always recommend having tools that are our eyes and at the same time a control over our IT resources, Zabbix allows us to monitor our network in a reliable way and provide preventive and informative alerts about abnormal situations that require special attention by administrators in order to correct such anomalies, all this based on defined and customized troubleshooting guidelines.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Saves Time

Maina C.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Zabbix is cost effective, keeps our system safer.

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Zabbix is cost effective. It gives business and individual the freedom to utilise an open-source platform with code that can be accessed for free and without vendor lock in. Its a monitoring tool for diverse IT components, including networks servers virtual machines and cloud services.

What is your favorite aspect of this product?

With this solution enterprises can monitor millions of matrices accumulated from numerous different virtual machines, servers and network devices in real-time. It allows users to another, analyse and visualise performance metrics and statistics promptly. It has a user friendly interface that is uncomplicated and creates an intuitive user experience.

What do you dislike most about this product?

I have been using this platform for over 2 years and i have no major issues the small or minor ones are solved by the customer support.

What recommendations would you give to someone considering this product?

Yes because its cost effective and has a very intuitive support team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

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