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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Alejandro Enrique M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

detailed and customized monitoring

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

There are several monitoring tools on the network and many of them are open source as Zabbix, however, the differences between this and other similar ones is that its free version offers a number of features that make it attractive for small organizations, and thanks to the contributions of the user community can solve any questions on implementation or use of the tool.

What is your favorite aspect of this product?

One of the favorable points of this tool and in which we agree with our work team in the organization is the ease of implementation and customization thanks to its GPL license, allows us to access the default templates and modify them as required for our network topology; the autodelivery function allows us to add new equipment connected to the network immediately including it in the monitoring.

What do you dislike most about this product?

It is clear that zabbix has a large monitoring capacity which can be expandable as needed, this also has disadvantageous points as it increases the hardware required for its proper use and therefore the associated costs. Now, thinking about the imminent migration of our services to the cloud (AWS) I would think that having an EC2 AWS service would increase operating costs considerably.

What recommendations would you give to someone considering this product?

Despite the simplicity of the implementation, previous knowledge is required to adapt this tool to the organizational needs, all this focused on the SLA to our customers and therefore the quality of service offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vipin T.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Outstanding Network Performance Monitoring tool.

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Zabbix enhance real-time anomalies detection and remediation. It's possible to perform root-cause analysis thus improving the process of tracking IT infrastructures problems.

What is your favorite aspect of this product?

Zabbix allows me to track and monitor performance of our organization networks and servers. I find it easy to identify and solve network performance problem with Zabbix. It's possible to receive instant alerts and notifications every time when performance problem is detected. It is easy to monitor and manage our organization database with Zabbix.

What do you dislike most about this product?

There is nothing that challenges me when working with Zabbix.It delivers excellent performance.

What recommendations would you give to someone considering this product?

Zabbix is the most ideal and remarkable solution for monitoring performance of IT infrastructures such a network,servers etc.and every organization should consider evaluating it's benefits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Event-driven architecture that sends timely alerts

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Zabbix uses peak and average usage to automatically calculate exhaustion dates for different devices. This information helps with capacity planning. It creates interactive charts for your network and devices

What is your favorite aspect of this product?

Zabbix comes with more than 100 report templates that help in creation of reports that are ideal for any department. We easily drag and drop network performance metrics on a common timeline to quickly identify the root cause of a problem

What do you dislike most about this product?

Should have the ability to monitor VoIP call quality and troubleshoot poor VoIP calls across the entire WAN infrastructure and display performance, usage, availability and more

What recommendations would you give to someone considering this product?

The web interface of Zabbix displays detailed information on the usage levels of different devices which help with capacity planning. Using advanced graphs, we are able to view network incidents and resolve them at the earliest

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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