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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Elena K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

The monitoring best suited to your needs

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

At first glance the most striking difference is that Zabbix is an open source software and as such allows users to adapt the source code to particular needs, this makes it highly customizable; having an extensive user community allows the collaboration of templates and specific configurations that are very useful.

What is your favorite aspect of this product?

The notification module fully meets the expectations, at the moment of detecting an alteration in any of the metrics, the preconfigured action is immediately executed, either corrective or informative, this is very useful for the IT administration group.

What do you dislike most about this product?

It would be interesting to have a version adaptable to mobile devices with the interface scaled for these devices, in order to take the monitoring to any place.

What recommendations would you give to someone considering this product?

As a member of a team in charge of IT infrastructure I can say that Zabbix deserves a high recognition due to all it offers, with a configuration adjusted to the needs it allows to guarantee the stability of the network or any monitored service; besides the metrics are perfectly analyzable and scalable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Victor M.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Wonderful free software solution for monitoring

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Honestly, what differentiates zabbix mainly from its competitors is a matter of costs, since generally these types of products are accompanied by high licensing costs, while zabbix, being free software, can be implemented at cost 0, which is wonderful.

What is your favorite aspect of this product?

The way to monitor both devices and services generating alarms when something is not right, for example suppose we have a file server in which the disk is running out of storage space, then Zabbix will generate an alert, in order to make that Either the disk is cleaned or one of greater capacity is integrated, thanks to this tool our servers, equipment, network devices, among others, will always be watched and monitored at all times -

What do you dislike most about this product?

The most tedious thing about Zabbix is ​​how complicated it can be to customize and tune the tool since being Free Software we do not have such a friendly interface, although if we go to its functionality there if there are no complaints or bad comments about

What recommendations would you give to someone considering this product?

That they implement zabbix, they have nothing to lose since it does not generate costs of any kind and if they have a lot to gain since their equipment will be protected at all times

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Alex P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Very reliable and customizable monitoring platform

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Its flexibility, high scalability and adaptability, simple installation and configuration process, user-friendly control panel, Zabbix has several preconfigured templates for servers and service profiles, is open source and customizable, and detects servers and network devices automatically.

What is your favorite aspect of this product?

We employ a ring topology and strategically positioned probes that provide us with extremely accurate and real-time data. Zabbix provides us with fairly efficient distributed monitoring and centralized web management services, which allow us to monitor bandwidth utilization, packet loss rate, error rate, validate BGP sessions, and manage Gigabit interfaces, among other things. In addition, I appreciate the automatic metrics collection system because it streamlines our system administration tasks and integrates seamlessly with AWS Cloud.

What do you dislike most about this product?

I think the user interface should be more visually appealing; it is quite functional, but I think its appearance should be improved; it is a bit outdated, and it would be nice if it was prettier and more elegant.

What recommendations would you give to someone considering this product?

Zabbix is without a doubt one of the best monitoring tools to choose in the industry; it is highly customizable, adaptable, and flexible; it is excellent support for industrial operations teams, as it helps to minimize downtime due to infrastructure or network failures; and Zabbix is ideal for real-time monitoring of servers and network resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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