What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Kevin G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Fantastic automation tool.
Likeliness to Recommend
What differentiates Zapier from other similar products?
I needed to save time while publishing between two apps, such as YouTube to WordPress or Stripe to WaveApps. Zapier has been a huge assistance to me. They automate some of the tedious tasks I perform so that I don't have to worry about them. I can conduct end-to-end automation, and I was also able to integrate Eventbrite and Zoom, delivering calendar alerts to clients who registered for workshops. We also link forms to Google Sheets so that my clients may categorise data.
What is your favorite aspect of this product?
I appreciate Zapier simple "step by step" guide, i can claim that connecting the dots makes my life easier than anything else. The user interface is fantastic since it allows me to develop complicated interactions and connect to a variety of services. It solves a lot of difficulties for me, the finest thing is that the number of connections between programs is limitless, as is the user's imagination.
What do you dislike most about this product?
I didn't like that the search filter wasn't as efficient as it should be. The recovery part is also not appropriate, as in the case where some zaps fail and the location of the failure is not displayed exactly but it does show areas that can be significantly improved and it is better to provide error codes and documentation, i keep getting warnings that there may be a problem with automation, but it's still working, i think this is more related to the Youtube API than Zapier.
What recommendations would you give to someone considering this product?
I have been able to save time on many manual tasks that would normally slow everything down, it's great for productivity and I recommend it to colleagues and fellow entrepreneurs it's easy to use and you can connect the dots with many apps, your sky is the limit for thinking.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Herbert L.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Excellent for integrating and automating tasks.
Likeliness to Recommend
What differentiates Zapier from other similar products?
I don't have to constantly remember to update the large query in my Google Sheets financial model, since we have daily figures, Zapier handles everything for me; it saves me a lot of time every day, and everything is ready to go when I walk into the model. It's wonderful for task automation and data input; we mostly use Zapier to link LinkedIn's automation features to Google Sheets and our Cooper CRM. I've also used it to send automatic emails from data entered in Google Sheets.
What is your favorite aspect of this product?
Zapier helps automate data entry and similar tasks, i like to use it to connect processes between multiple software / tools. There is a little learning curve, but it is generally intuitive and you can follow simple tests and guides, if you need to update your Excel model daily and you don't have to click Update it's a lot easier.
What do you dislike most about this product?
There are some automated tasks that Zapier cannot or easily assemble. How to update a specific column in a row in Google Sheets instead of adding a new column. I don't lie. When using Zapier, I was a little confused at first. How to set up "Zaps" isn't exactly explained, but over time it can be as easy as supporting the Zapier team.
What recommendations would you give to someone considering this product?
Try to automate your sales process, marketing, housework and other day-to-day tasks. If you have any questions or concerns, please use our support service. They have been around for some time, so there are plenty of outside experts who can help as well.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Elle H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Excellent time saving and automator!
Likeliness to Recommend
What differentiates Zapier from other similar products?
There are not many differences, but the program itself is very easy to use.
What is your favorite aspect of this product?
- Zapier is able to do some very remarkable feats. Experimenting with it and seeing what all of the possibilities are also fun for me. It's wonderful. To me, it seemed like magic, and I'd do it all the time. - This is the sole tool I use for connecting several apps. As a long-time user for almost three years, I can confidently say that it's been a great experience.
What do you dislike most about this product?
- This means that you shouldn't utilize Zapier to integrate all of your business activities. Your day-to-day business tools should be able to speak directly with one another. You shouldn't use Zapier to onboard new clients. When someone buys a course from you, Zapier shouldn't be talking to your payment processor, email provider, and course platform. Those pieces should all operate flawlessly. Those three key tools should be connected without Zapier. - Zapier has a stiff learning curve.
What recommendations would you give to someone considering this product?
Recommendations to others considering the product:
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features