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Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Global Ltd

Zeta Marketing Platform

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zeta Marketing Platform
8.2 /10

What is Zeta Marketing Platform?

The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.

Company Details


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Awards & Recognition

Zeta Marketing Platform won the following awards in the Ad Tech category

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Zeta Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zeta Marketing Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zeta Marketing Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Audience Identification

91

Advertisement Content Curation

91

Role-Based Access Controls

87

Audience Segmentation

86

Advertisement Placement

86

Advertisement Reporting

86

Demand-Side Capabilities

85

MarTech Ecosystem integration

84

Supply-Side Capabilities

83

Data Management Platform Capabilities

82

Vendor Capability Ratings

Average 86

Ease of IT Administration

92

Product Strategy and Rate of Improvement

89

Business Value Created

88

Ease of Data Integration

88

Usability and Intuitiveness

87

Vendor Support

86

Ease of Customization

85

Quality of Features

85

Availability and Quality of Training

85

Ease of Implementation

83

Breadth of Features

83

Zeta Marketing Platform Reviews

Kelsea H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Impressive features for email marketing

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

From the dashboard’s simple set-up to the variety of templates and step-by-step process of sending emails, I really appreciate how simple Zeta Marketing Platform makes the entire experience

What is your favorite aspect of this product?

It allows us to build a list of email contacts from social media and offers monitoring tools that allow us to create aliases and send emails based on demographics or filters

What do you dislike most about this product?

While Zeta Marketing Platform allows us to send an unlimited number of emails, the disadvantage in Zeta Marketing Platform is the limited amount of image storage space

What recommendations would you give to someone considering this product?

Zeta Marketing Platform provides hundreds of email templates for use in drafting messages to subscribers. You can customize emails with text, images, and brand colors. The emails are mobile-friendly, and the interface does not require knowledge of HTML coding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good program, I highly recommend it.

Likeliness to Recommend

7 /10

What differentiates Zeta Marketing Platform from other similar products?

This program is different from others because it is easy to use and has many functions.

What is your favorite aspect of this product?

The Zeta Marketing Platform is one of the best marketing automation tools out there, allowing us to efficiently and affordably automate our mobile, email, and social media marketing campaigns, as well as our push notifications to users who have downloaded and installed our mobile apps. Incredibly powerful marketing automation software for handling all aspects of a marketing campaign, from gathering customer information to measuring results.

What do you dislike most about this product?

Both the customer service and the account management teams are unresponsive and careless. No typical platform would be used for this purpose. The layout of the actual sent email often deviates from the one seen in the preview, and its style is antiquated and inconsistent. It's not just the user who has trouble with the application when there's a lot of work to do.

What recommendations would you give to someone considering this product?

Even if you have no prior experience working with email marketing platforms, you should have no trouble using and understanding the program's user interface since it is intuitive and user-friendly. This is one of the main reasons why I recommend using the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Vincent N.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Zeta Marketing Platform does the job very well.

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing Platform is one of the most preferred, decent and cost effective marketing automation software which through we can automate all our marketing campaigns for mobile,social media, email and we can also send push notifications to our customers if they have installed our mobile applications. It is really a great marketing automation platform for data management, creating and managing end-to-end marketing campaigns.

What is your favorite aspect of this product?

Zeta Marketing Platform has very many useful additional functions. I like how it hosts the image to its servers which is a very simple set up process. Zeta Marketing Platform is highly customizable to meet your needs and also it allows us to store everything we need in one place. Zeta Marketing Platform meets all our email marketing needs.

What do you dislike most about this product?

The only challenge i have ever encountered is the support and account management are a bit slow to respond and pay little attention to details.

What recommendations would you give to someone considering this product?

Zeta Marketing Platform is very useful, user-friendly and simple to learn and use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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