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Zoho Books Logo Award Winner Product Badge
Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Zoho Books
8.3 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

1% Negative
1% Neutral
98% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Fair

Feature Ratings

Average 87

Accounts Payable Purchase Orders

89

Cash Flow Management

89

General Ledger Chart of Accounts

87

Accounts Receivable Invoicing

86

Project Accounting

85

Dashboards, Analytics and Reporting

85

Reconciliation

84

Cost Revenue Tracking

84

Expense Management

84

Budgeting Forecasting

82

Integration APIs

78

Vendor Capability Ratings

Average 83

Business Value Created

90

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

77

Zoho Books Reviews

MD Mahadi H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Zoho Books is taking care of my recurring payment

Likeliness to Recommend

8 /10

What differentiates Zoho Books from other similar products?

I have used a few of them and they provide the features but they are not in one place like Zoho has. It gives all the options like sales, invoices, payment information, etc in one place that other products don't.

What is your favorite aspect of this product?

The way it can be integrated with other payment transfer services like Authorize.net, PayPal, etc. I like the way they give the option to a user and we can do it easily without any hustle.

What do you dislike most about this product?

Because, it got a huge number of options to use in one place, sometimes this becomes confusing for someone like me. The navigation of service pages that I get confused.

What recommendations would you give to someone considering this product?

They should work on the navigation and user-friendliness so we get more confidence browsing from one page to another.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kenil V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Zoho Books Quite Good For CRM Users

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

The following features that differentiates Zoho Books from other products are: - Very easy to setup and reporting. - Very well integration with Zoho CRM.

What is your favorite aspect of this product?

The following things that I like most in Zoho Books are: - Set up automatic invoices for my clients. - I can integrate with all Zoho products like Zoho CRM, Zoho Flow etc. - Easily time tracking and sending invoices with the help of mobile app.

What do you dislike most about this product?

The some points that I don't like in Zoho Books are: - Better customization needed in fonts, logo and forms. - Integration with other finance apps.

What recommendations would you give to someone considering this product?

I highly recommend Zoho Books for all type of business man for managing clients because It is very good and budget tool for managing our business digitally.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Lynette R.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Zoho Books from other similar products?

End to end accounting hence zoho books manages all mundane accounting independent of the business

What is your favorite aspect of this product?

Its integration allowing additional zoho apps to run different aspects of the business

What do you dislike most about this product?

Not so user friendly for non accounting staff

What recommendations would you give to someone considering this product?

You don't wanna miss out

Pros

  • Efficient Service
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

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