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Zoho Expense Logo Award Winner Product Badge
Zoho Expense Logo Award Winner Product Badge
Zoho

Zoho Expense

Composite Score
8.2 /10
CX Score
8.1 /10
Category
Zoho Expense
8.2 /10

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

Company Details


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Awards & Recognition

Zoho Expense won the following awards in the Expense Management category

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Zoho Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Expense?

5% Negative
7% Neutral
88% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 85

Expense Detail Tracking

89

Approval Workflow

86

Single Sign-On (SSO)

86

Expense Itemization

85

Mobile App or Mobile Browser Support

83

Travel and Accommodation Booking

83

Receipt Image Submission

83

Desktop Browser Support

82

Multi Currency

81

Expense Policy Aware

81

Travel Profile

80

Vendor Capability Ratings

Average 80

Ease of Implementation

82

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Customization

82

Ease of Data Integration

81

Quality of Features

81

Business Value Created

81

Ease of IT Administration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Vendor Support

75

Zoho Expense Reviews

Puran S.

  • Role: C-Level
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to integrate with other Zoho products.

Likeliness to Recommend

8 /10

What differentiates Zoho Expense from other similar products?

To be honest I have not used other products but what I like most in Zoho expense is its integrity with other Zoho products such as Zoho Books, Zoho People, and Zoho Payroll that makes my task pretty easy.

What is your favorite aspect of this product?

How it integrates the data with other Zoho products like within a second my expenses will be reflected in Zoho books on submission of an expense report.

What do you dislike most about this product?

I would say lack of features in some cases and customization that we require at our end.

What recommendations would you give to someone considering this product?

Go for it if you are using other Zoho products as well else would recommend doing research by yourself to make sure it makes sense for you to get the paid version which is slightly expensive.

Pros

  • Effective Service
  • Acts with Integrity
  • Reliable
  • Enables Productivity

Denise L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use and saves me so much time!

Likeliness to Recommend

8 /10

What differentiates Zoho Expense from other similar products?

It was the cheaper option, and having other zoho products it seemed like a good fit. It was easy to use and quickly proved it's worth, making the inputting of receipts very fast.

What is your favorite aspect of this product?

Being able to take accurate photos of receipts and produce reports from the quickly and easily.

What do you dislike most about this product?

There isn't anything I dislike

What recommendations would you give to someone considering this product?

If you need to enter a large number of receipts regularly then this is a god send, it'll cut your entry time considerably.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kowshick B.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Zoho Expense - The best expense softwa

Likeliness to Recommend

10 /10

What differentiates Zoho Expense from other similar products?

Zoho is the best expense management software, to manage travel, cash, card, official and personal expenses in a very efficient way, it's well organized and makes the users use it in a bit comfortable way. the major plus of this software is its simplicity and transparency. No unnecessary data to be added and it's precise and perfect to manage the user's expenses

What is your favorite aspect of this product?

My favourite part is it's the user interface and user experience, The process flow is very simple and the terminologies used for this tool also user friendly, Other than this is the integration with other Zoho tools and the major plus it's integration with mobile platforms and web consoles. Both are very interactive and colourful

What do you dislike most about this product?

No dislikes from my end

What recommendations would you give to someone considering this product?

If you are really in need of software that generates reports on your expense data with a simple process, Then you just give it a try on the Zoho expense

Pros

  • Transparent
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Security Protects

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