What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Devibala S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Fantastic social management application !
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The place to manage all of you social media to sell your media presence in the wider world.
What is your favorite aspect of this product?
The ability to manage all the social management platforms in one place and flexibility of the tool to perform bulk import and export.
What do you dislike most about this product?
The customisation cannot be done easily to the social media posts . Enabling this feature will be a great help!
What recommendations would you give to someone considering this product?
Best social management application one can get for mid and small scale enterprises.
Pros
- Continually Improving Product
- Respectful
- Helps Innovate
- Performance Enhancing
Richard Z.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Zoho Social has been a fantastic program.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has been a fantastic program to keep the balance and balance of clients in each of the company's social networks, this program has helped us significantly to have a better development of processes and management of these great tools. that collect the best clients that you can find in the cloud, I really like having this program installed and having your help for the management of the content that complements our networks, the movements and intuitive strategies provide us with a more massive impact of our company in the website and the visits from customers who are more and more interested thanks to the great support.
What is your favorite aspect of this product?
What I liked the most about this program has been the great increase and imposition that I have had in social networks, that is to say that thanks to this program there has been an incredible increase in clients in my work area, and this has been thanks the good and professional way to build a marketing campaign for the company, Zoho Social has been one of the best programs that has helped us with the advertising field in our corporate area, this is possible since the program is shown with a program for the management and administration of all the elements that a company needs to emerge on the most renowned digital platforms.
What do you dislike most about this product?
I would like this program to have a much larger storage that allows the program to repeat certain advertisements that have already been used on a social network, that is, you want to upload the same story as it was edited on Facebook with Instagram without any problem, on the other hand, the price of this program is a bit expensive, the truth could be much cheaper, since we have more complex programs and they are even cheaper than this one.
What recommendations would you give to someone considering this product?
It is worth recommending this program for the effectiveness in each of the projects where this program is tested, Zoho Social will be in charge of educating all the contact processes with your clients in the social networks where there is more interaction with your clientele, This program will organize the content of your company to be much more aggressive in the negotiation processes that social networks allow. This program is a guarantee for professional marketing development.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Zoho social is really cool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
In my experience, Zoho Social is the most effective social media scheduling tool. True Instagram posting capabilities are present. It provides advanced features like brand management and simple reporting for my customers. Amazing value for the money! The bundle may be tailored to my specific news and scaled down as necessary. The app makes everything extremely mobile, and the streamlined design works wonderfully. The fact that they are constantly striving to make it even better by incorporating feedback from users like myself is what I like best.
What is your favorite aspect of this product?
I really enjoy using all of Zoho's offerings, and the firm itself is one of my favorites. This also applies to Zoho Social. The tool's simple, uncluttered user interface is a big plus for me. Setting up a brand's channels is a breeze. The fact that the basic plan is free and includes 7 channels/brand is a great bonus for new users. If you use the zShare Browser Extension, you can easily and quickly share any article or post across all of your preferred social networking sites with just a single click. When you join up, you'll have access to a free plan or a trial of one of the premium plans for 15 days.
What do you dislike most about this product?
Constrictions on the free plan are a major turnoff for me. My little business has benefited greatly from the free plan's availability of this service for the dissemination of news, fliers, and other promotional items. In the free plan, there is no dashboard where you can view your posts after they have been published. The analytics function is unavailable on the free plan. Costs are excessive considering the available options. As compared to its rivals, whose regular plans allow for various brands across more channels, this one falls short.
What recommendations would you give to someone considering this product?
It's ideal for firms who handle several brands and need to organize and schedule their daily social media posts. The only obstacle is the insatiable hunger for reels, tales, and other preeminent media. There are no tools in Zoho Social for handling this type of situation efficiently. Another useful feature that's currently absent is influencer management. Yet it does its primary job of scheduling social media posts really well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing