What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Francisco G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
Social media manager with high organization
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The amount of integrations and the clear interface, as well as the organization of projects that include the use of social media
What is your favorite aspect of this product?
It brings together all the social networks that we use such as Instagram and Facebook and allows us to manage publications, interactions, in addition to programming and organizing all pending marketing work from its tool alone. The integration with other tools contributes to better information management, streamlining all pending work regarding the content to be published. The interface is totally attractive to work with, it makes creating content quick and easy, since it allows us to organize so well that our work benefits from its comfortable and simple interface. The administration of social networks from Zoho social saves us a lot of work
What do you dislike most about this product?
It would be nice to be able to take more advantage of customization to dashboards or reports per day, as well as expand social network integrations, since there really are endless important networks that we use to publish content from our company that Zoho is not allowing us to manage from its interface.
What recommendations would you give to someone considering this product?
I clearly recommend Zoho Social, we all need to streamline and promote a better work environment, I like being able to do it from a single interface and being able to see with my own eyes that it is possible to achieve great things quickly, efficiently and from the comfort of a single platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Priyanka A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Number one tool for social media management
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
An individual platform for managing multiple social media platforms under one roof. This is the best part for social media marketing for a business. Along with the scheduling I can collaborate with my team members as well.
What is your favorite aspect of this product?
My favorite aspect is scheduling posts. It helps me to save a lot of time. I do use this for 2 hours weekly to save my 8 hours of a week. This is super!
What do you dislike most about this product?
There is nothing I dislike, they have provided all the features.
What recommendations would you give to someone considering this product?
If want to save your time and use it efficiently then this is best fit for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lara H.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Aggregate business social channels management.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social platform facilitates your one-on-one platform with your entire popular other networks. It helps you grow your business; it reaches out with the right people at the right time.
What is your favorite aspect of this product?
It has flexible planning and it preserves your time from different commercialize. You can docket your posts for the time when the audience is active. Its calendar feature helps you draw up your post in a finer way from time to time. It generalizes your post smarter because it knows when your audience is more active. Your posts are never neglected by someone. Its dashboard feature keeps flipping out you in real-time and knows what you want.
What do you dislike most about this product?
It does not work properly with twitter; there are so many slowdowns in updating twitter posts. Pinter est has not been integrated yet. Not all the important tools are integrated right now in the same paid plan.
What recommendations would you give to someone considering this product?
Zoho social is the smartest tool that turns your business on social media towards the right people. It pulls off your all social media platforms potentially. It delivers you the best single platform to interact with other networks and helps your audience interact with you on your other networks account which grows your business. It helps you programming your post and other team collaboration with the help of its one-on-one dashboard.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
