What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Dheeraj U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
fantastic and great platform for data collection
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
This software is helping me a lot by collecting data from my candidates and clients. Using that data, we analyze the success and failures of our recruitment process. After researching, we work and improve our bad areas to make our business more effective. Overall, the performance and efficiency got increased after using the Zoho Survey. It is one of the fantastic tools available in the market.
What is your favorite aspect of this product?
The user interface is exciting and attractive. The best thing is that it allows us to invite many participants to take surveys. It offers impressive survey templates to make creative and engaging surveys. Also, the UI is simple and easy to operate. It integrates with other Zoho Tools and syncs data over the cloud. The data gathered by the surveys is secure within its servers.
What do you dislike most about this product?
It needs integration increased with other external software too like Microsoft Excel, Google Sheets, etc. Some more analytics regarding the data gathered need to be introduced to make it more appealing.
What recommendations would you give to someone considering this product?
One of the best tools for survey and data or information collection. A must-try and recommended tool from my side.
Pros
- Client Friendly Policies
- Fair
- Client's Interest First
- Appreciates Incumbent Status
Cons
- Less Generous
Sanjeet A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Great and simple tool
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
We needed it mainly to collect responses from our external customers and to have an anonymous and unconstrained feedback of the quality of service we were providing. It allowed us to have an area where we have all the feedback from different campaigns and it allows us to analyze them more deeply, it allowed us to determine the points of failure or dissatisfaction so we can focus on them and improve our quality of service.
What is your favorite aspect of this product?
It is very easy to use and allows the survey creator to check everything from the main page. The modules are quite flexible with a wide choice of customization, we were able to use it to create satisfaction surveys and poll our customers but we were also able to use it in a roundabout way to create forms for our technicians with a checklist to follow and fill in when deploying the machines, with this system we were able to collect all the information in a centralized way and see a global follow-up.
What do you dislike most about this product?
No particular bugs, it works pretty well and does the job of collecting the surveys and expected responses.
What recommendations would you give to someone considering this product?
Just try the solution and make your opinion, it helped us to improve our quality of service by identifying our defects. And if you already have solutions in the zoho eco system, no reason not to try!
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
Parth K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
The ultimate tool for professional surveys
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
It is a very intuitive and convenient tool. There are already built-in templates to create votes very easily, and you can add audio, video or images. The reporting system isn't the most complete, but it does the job.
What is your favorite aspect of this product?
I like its user interface, easy to navigate and take polls on it. It provides various survey templates according to different purposes like educational, marketing, event or business survey etc. I love these templates, it helps us to complete a professional survey in minutes.
What do you dislike most about this product?
Zoho surveys are a lengthy process overall as they sometimes don't account for real-time crashes, bugs, or complaints, and take time to get to the right people.
What recommendations would you give to someone considering this product?
I recommend this tool to all companies and individuals looking to conduct professional surveys with more custom fields.
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Caring
