What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Rondosha M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Top Survey Solution For Business
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
For running business surveys, Zoho Survey is very capable and makes it easy to create and manage survey process from start to finish
What is your favorite aspect of this product?
Using Zoho Survey and I like the tons of survey templates Managing surveys is easy with Zoho Survey
What do you dislike most about this product?
Zero disadvantages experienced while using Zoho Survey
What recommendations would you give to someone considering this product?
It is a seamless process using Zoho Survey for your business survey and I recommend it because we have tried and tested in business surveys
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Diana K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
Unique survey experience, that can be better.
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Offline survey capability. Maybe I should say a lot of modern marketing professionals and teams overlook offline surveys but my company does not. Zoho's ability to allow us share surveys on offline channels, has helped our surveys gain more engagement.
What is your favorite aspect of this product?
Zoho Survey boasts a collection of advanced reporting, which i am yet to encounter on another survey creation platform. Asides real-time data update and reporting , Zoho survey provides a highly effective survey filtering feature , trend analysis, cross tab analysis, and a dynamic multi-format data export capability, which allows us export survey data into standard visualization platforms.
What do you dislike most about this product?
Zoho surveys is just not intuitive enough for us. While it is good enough for customers to navigate our surveys , limitations like slow survey page loading time can have major negative impacts on survey participation.
What recommendations would you give to someone considering this product?
There are the obvious limitations about third party integration and an average user interface experience. But beyond these limitations, Zoho survey provides unique tools that can still make survey campaigns to be very effective.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Esther L.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Amazing Product!
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Its flexibility and adaptability is great.
What is your favorite aspect of this product?
The API is amazing Integrates well with CRM
What do you dislike most about this product?
The training should be of more quality.
What recommendations would you give to someone considering this product?
Zoho is not just a survey software, it also helps in marketing. I highly recommend it if you need to improve your business through meaningful interactions.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
