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Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Sajin T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Easy to use and Minimal implementation required

What is your favorite aspect of this product?

Auto fill data feature

What do you dislike most about this product?

Manage the shared credential is bit difficult since the select and save is not there. Once you choose something it automatically saves the selection. People will have no idea whether it selected or not

What recommendations would you give to someone considering this product?

This is a good software that helps password / credential management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charul G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Password Management Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault is one of the best password management software in the market and its features such as organizing and distributing passwords among our team, its adaptability to requirements and its role-based access controls are some of the features that makes it better and different from other competitors in the market.

What is your favorite aspect of this product?

I like how simple, yet robust Zoho Vault is in its user-friendly and highly safe user interface. I love its features such as two-factor authentication that provides that extra security and its autofill feature that not only allows us to not remember those complex passwords but also detects if there is a change in the URL and lets us know which in turn can prevents us from Phishing attacks.

What do you dislike most about this product?

I don't like its reset password function or its recovering data practices. If someone forgets their master password, it doesn't allow to recover in any other way, and you would have to start your account from scratch and wouldn't be able to recover that data.

What recommendations would you give to someone considering this product?

It's a great password management tool and if you work in a department where there is a lot of sharing of passwords for a singular database, Zoho Vault is best. It's two-factor authentication and customized policies for password are also something that makes it an ideal job.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Easy to use but not free. Helps remember passwords

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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