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Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.2 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 80

Streaming/Broadcast

82

Centralized Display Management

81

Integration

79

Security

79

Mobile Access

79

Content Management

79

Access Permissions Management

78

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

76

Ease of Customization

73

Zoom Spaces Reviews

Martha J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Allows all our staff to be present, no matter wher

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

It is reliable and provides good quality audio and video conferences. We've had issues with other web conferencing solutions, but not Zoom.

What is your favorite aspect of this product?

I like being able to share documents and be able to make presentations through Zoom, it is excellent for conducting webinars, very complete when it comes to dynamic meetings where you interact and share information, it has all kinds of tools for attendees to participate, it is reliable and provides good quality audio and video conferences.

What do you dislike most about this product?

Ability to use multiple monitors or be able to configure each one, there are no filters for appearance or accessories

What recommendations would you give to someone considering this product?

Zoom is perfect for remote employees, whether it's for large or small businesses or employees who travel frequently. It makes video calls very easy. The app is also easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dario A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Disappoint Every time we have issue with macOS

Likeliness to Recommend

3 /10

What differentiates Zoom Spaces from other similar products?

We prefer other tool like Google meet

What is your favorite aspect of this product?

Nothing Is not the best

What do you dislike most about this product?

Not work properly with MacOS

What recommendations would you give to someone considering this product?

We prefer other tool

Pros

  • Efficient Service
  • Inspires Innovation
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Generous
  • Less Transparent

Kenan M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Has failed to improve it's product over time!

Likeliness to Recommend

7 /10

What differentiates Zoom Spaces from other similar products?

Zoom was one of the first companies in this industry so there is the added benefit of dealing with a support team that may be more built out than other companies!

What is your favorite aspect of this product?

It is easy to use and efficient.

What do you dislike most about this product?

The features have not improved over time and there are now better options.

What recommendations would you give to someone considering this product?

Very good for very large meetings!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status
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