What is Zoom Spaces?
The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
87 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Spaces?
Pros
- Client Friendly Policies
- Trustworthy
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Streaming/Broadcast
Centralized Display Management
Integration
Security
Mobile Access
Content Management
Access Permissions Management
Extensibility
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Ease of Customization
Zoom Spaces Reviews
Martha J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Allows all our staff to be present, no matter wher
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
It is reliable and provides good quality audio and video conferences. We've had issues with other web conferencing solutions, but not Zoom.
What is your favorite aspect of this product?
I like being able to share documents and be able to make presentations through Zoom, it is excellent for conducting webinars, very complete when it comes to dynamic meetings where you interact and share information, it has all kinds of tools for attendees to participate, it is reliable and provides good quality audio and video conferences.
What do you dislike most about this product?
Ability to use multiple monitors or be able to configure each one, there are no filters for appearance or accessories
What recommendations would you give to someone considering this product?
Zoom is perfect for remote employees, whether it's for large or small businesses or employees who travel frequently. It makes video calls very easy. The app is also easy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Dario A.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Disappoint Every time we have issue with macOS
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
We prefer other tool like Google meet
What is your favorite aspect of this product?
Nothing Is not the best
What do you dislike most about this product?
Not work properly with MacOS
What recommendations would you give to someone considering this product?
We prefer other tool
Pros
- Efficient Service
- Inspires Innovation
- Client Friendly Policies
- Performance Enhancing
Cons
- Inhibits Innovation
- Less Generous
- Less Transparent
Kenan M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Has failed to improve it's product over time!
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom was one of the first companies in this industry so there is the added benefit of dealing with a support team that may be more built out than other companies!
What is your favorite aspect of this product?
It is easy to use and efficient.
What do you dislike most about this product?
The features have not improved over time and there are now better options.
What recommendations would you give to someone considering this product?
Very good for very large meetings!
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Cons
- Slower Product Innovation
- Commodity Features
- Leverages Incumbent Status