What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Web & Desktop Conferencing
Call Management
Audio Transcription
Secure Access
Presence IM
Continuous UCC
Centralized Management Portal
Session Border Controller
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ease of Data Integration
Breadth of Features
Zoom Workplace Reviews
Javidan N.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted May 2022
Efficient and trustworthy!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Tons of practical features relevant to delights
What is your favorite aspect of this product?
Data reports of calls made.
What do you dislike most about this product?
Would be better if regular advertising are dismissed.
What recommendations would you give to someone considering this product?
Highly recommended for daily personal use with high data protection.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Enables Productivity
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
First-class solution for your virtual meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom phone is designed to give you first-class service and the advanced features necessary according to the dynamic needs of the company. It awarded the great service of expertise to its user and solved the customer queries and provided assistance if the user faced any kind of problem using this software.
What is your favorite aspect of this product?
Zoom phones are the best option to use at times of urgency. Zoom phones have not imposed any kind of restriction and defined any kind of number limitation to its user. Your stable connection to the internet allows you to share your data with your attendees and you can even record your meeting if you find out about the internet instability.
What do you dislike most about this product?
The user complained about the storage capacity of the zoom phone. Zoom phones use a large amount of data to store for better performance. We work on it to make it more productive by using minimum space for phone storage.
What recommendations would you give to someone considering this product?
If you are searching for software that gives you quality at a low cost and gives you access to all the latest versions of the experience, then the zoom phone is the best choice for you. You can communicate with your employee more effectively without the fear of cost and share the necessary information at any time, anywhere.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Bárbara M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Very popular
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quick to implement and everybody knows about it.
What is your favorite aspect of this product?
almost anyone knows about it
What do you dislike most about this product?
The camera setting SOMETIMES is slow to process and the image is distorted
What recommendations would you give to someone considering this product?
Check if your customer use this tool
Pros
- Saves Time
- Performance Enhancing
- Effective Service
- Client Friendly Policies
