What's New | Info-Tech Research Group

Thought model representing Assessing DeepSeek: Disruption in the AI Industry

Thought model representing IT Crisis Response Resource Center

Thought model representing Priorities Reports 2025

Thought model representing Info-Tech LIVE 2025

Thought model representing Info-Tech’s Best of 2024 Report: IT Moves Into Position

Thought model representing IT Talent Trends 2025

Newest Research

Thumbnail for Ensure Business Alignment in Managed Service Agreements

Thumbnail for Build Better Dashboards Across Marketing, Sales, and Customer Success

Thumbnail for Navigating Leadership Transitions in Government

Top Downloads This Month

Thought model representing Build a Business-Aligned IT Strategy

Thought model representing Standardize the Service Desk

Thought model representing Build an Information Security Strategy

Thought model representing Design Your IT Organization for the Future

Thought model representing Develop and Deploy Security Policies

Thought model representing Establish Data Governance

Thought model representing Tailor IT Project Management Processes to Fit Your Projects

Thought model representing Build a Reporting and Analytical Insights Strategy

Thought model representing Develop a Comprehensive IAM Improvement Strategy

Top Software Reviews Category Reports

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.