Prepare and Defend Against a Software Audit

Our Advice

Critical Insight

• The amount of business disruption depends on the scope of the audit, and the size and complexity of the organization coupled with the contractual audit clause in the contract.
• These highly visible failures can be prevented through effective software asset management practices.
• As complexity of licensing increases, so do penalties. If the environment is highly complex, prioritize effort by likelihood of audit and spend.
• Ensure electronic records exist for license documentation to provide fast access for audit and information requests
• Verify accuracy of discovered data. Ensure all devices on the network are being audited. Without a complete discovery process, data will always be inaccurate.

Impact and Result

• Being able to respond quickly with accurate data is critical. When deadlines are tight, and internal resources don’t exist, hire a third party as their experience will allow a faster response.
• Negotiate terms of the audit such as deadlines, proof of license entitlement, and who will complete the audit.
• Create a methodology to quickly and efficiently respond to audit requests.
• Conduct annual internal audits.
• Have a designated cross-functional IT audit team.
• Prepare documentation in advance.
• Manage audit logistics to minimize business disruption.
• Dispute unwarranted findings.