- Home
- Newsroom
Info-Tech in the News
Uber Overhauls Live Chat, Increasing Customer Adoption
Julie Geller, principal research director, shares insights on Uber's strategic move to enhance its customer service by integrating live chat functionality. According to the company, this upgrade is part of Uber's effort to meet the evolving expectations of its users for more immediate and accessi...
Read More
Deepfakes Are About to Become a Lot Worse, OpenAI’s Sora Demonstrates
Brian Jackson, principal research director, discusses the evolving threat of deepfakes, highlighting a significant development by OpenAI named Sora. According to Jackson, this technology demonstrates an advanced level of deepfake creation, raising concerns about the potential misuse in spreading ...
Read More
Generative AI Skills Bring Nearly 50% Salary Bump: Indeed
Brian Jackson, principal research director, discusses the impact of generative AI on job markets and salaries. The surge in demand for AI-related roles is significantly influencing compensation trends. Jackson's insights shed light on how the advent of AI technologies is reshaping career prospect...
Read More
Top Tech Learning Resources For Both Pros And Laypeople
Mark Tauschek, distinguished analyst and research fellow, contributes to a discussion on the best tech learning resources available for both professionals and laypeople. Tauschek highlights the need to acquire or hone effective GenAI prompt writing as an essential skill.
Read More
Why Generative AI Experiments Fail
Brian Jackson, principal research director, discusses the high failure rate of generative AI experiments in organizations, highlighting that many experiments do not progress to deployment. Jackson emphasizes the importance of setting clear objectives, understanding the technology's limitations, a...
Read More
Report: Associations Lag in AI Adoption
Neil de Ridder, managing partner, shares insights from Info-Tech's research that show how associations are falling behind in adopting AI technologies. The report highlights that the lag is due to various challenges, including a lack of clear AI strategy, budget constraints, and skill gaps. Despit...
Read More
Info-Tech Report Outlines 5 GenAI Initiatives CIOs Must Key In On
Brian Jackson, principal research director, discusses five crucial GenAI initiatives that CIOs need to focus on. Jackson shares insights from Info-Tech's latest CIO Priorities 2024 report and advises on leveraging GenAI to enhance customer experiences, streamline operations, foster innovation, ...
Read More
Top Change Management Tips for ERPImplementation Success
Travis Duncan, research director, emphasizes the critical role of effective change management in ensuring ERP implementation success. Duncan explains that preparing and supporting staff through the transition is key, as resistance to change can significantly impact project outcomes.
Read More
Apple Vision Pro Is Here. Don't Expect It in Your Workplace Any Time Soon
Brian Jackson, principal research director, discusses the potential workplace impact of Apple's Vision Pro. Jackson highlights the device's innovative features but also notes its high price and current lack of business applications. He suggests that while Vision Pro introduces exciting possibilit...
Read More
Featured In
Media Insiders Program
Get Access to Trending Research Now
Our Media Insiders Program gives select media professionals non-restricted, on-demand access to industry research and content. Participants receive timely email notifications about trending content, can search for and obtain insights on a wide range of industry topics, and book time to speak to a subject-matter expert from our team of 200+ research analysts.
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019