Establish the Foundations for Commercializing IT as a Managed Service Provider
Preparation and considerations for becoming a successful MSP.
Infrastructure & Operations Priorities 2025
Shift I&O into strategic gear to showcase its true value.
CIO Priorities 2025
Cultivate knowledge.
Security Priorities 2025
Safeguard your organization by preparing for growing cybersecurity challenges.
Applications Priorities 2025
Face off against applications disruptors in the coming year.
Construction Industry Reference Architecture
Your guide to building business capability maps, value streams, and strategy maps in both vertical and horizontal construction industries.
Info-Tech’s Best of 2024 Report: IT Moves Into Position
IT gets the playbook to future-proof the organization.
Leverage Data to Move From Silos to Whole System Planning
Move beyond S&OP to integrated business planning.
Search Engine Optimization Software Selection Guide
Unlocking the future of search and SEO.
Insights Into Software Selection 2025
Times have changed. Have you kept up?
IT gets the playbook to future-proof the organization.
Learn about the four AI trends that will inform AI strategies in 2025.
The CIO role is evolving from record keeper to forecasting future opportunities and risks. Six trends in 2025 fit into three major themes that will impact organizations in 2025.
Traditional talent strategies will be no match for the new technologies, expectations, and generations that are reshaping the IT workplace. To successfully deliver on the vision of IT’s exponential future, IT leaders must reimagine talent processes, organizational structures, and their own notions of what it takes to lead IT.
AI’s future is here, and its promise of innovation is matched only by its risk and complexity. The responsibility for navigating the delicate balance of AI risk and AI reward has fallen to CIOs and IT leaders. Learn about the four trends that will inform AI strategies in 2025.
Research consumption reveals IT started building the foundation in 2024 to future-proof the organization.
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention spans are growing shorter; create a visual IT strategy to show how IT will support the business.
Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
In 2025, IT leaders will have to go from managing information to cultivating high-quality knowledge. They will face a transformative challenge: to adapt people, process, and technology in a world driven by fast-evolving technologies. This requires strategic shifts in the CIO mindset to ensure that data, skills, and security align to enable organizational growth and resilience. The CIO Priorities 2025 report investigates five initiatives CIOs should prioritize in the coming year to embrace this new era of knowledge and broaden their perspective beyond information and technology to achieve organizational success.
AI has transformed the security landscape, and in 2025, IT leaders will need to protect against increasingly savvy threat actors. From dealing with typical attack vectors, such as phishing and credential capture attacks, to limitless possibilities for new vectors such as deepfakes and quantum computing, IT leaders will have to move far past reactive security. They will need to balance their approach and spend across the triad of people, process, and technology in the year to come. The Security Priorities 2025 report highlights five key areas of focus in the fast-evolving security environment.
For I&O leaders, 2025 will demand an evolution from a reactive, support-focused IT function to a strategic partner driving organizational success. Traditionally, I&O teams have been stuck playing defense, locked in a cycle of fixing what’s broken and keeping the lights on. However, as more of its critical functions can be automated, I&O will need a forward-thinking strategy that enables its true value and positions it at the heart of the organization’s strategic goals. This year’s Infrastructure & Operations Priorities report outlines five critical initiatives to help I&O leaders and their teams shift into a proactive role and create strategic value for their organizations.
Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM
Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.
Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.
Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.
Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.
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