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2027 Global IT Leadership Survey

Help Shape IT's Future. Share your perspective for a chance to win 1 of 5 Info-Tech LIVE/IGNITE passes worldwide.

GENERAL
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Agentic IT Research Center

Build the operating discipline for turning AI demand into governed, measurable opera...

GENERAL
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Service Desk Analytics

Your ITSM platform tells you what happened. It does not tell you what it means.

GENERAL
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AI-Assisted Advisory Services

Analyst-grade deliverables, at AI speed.

GENERAL
Thought model representing Discover the Enterprise AI Technology Stack

Discover the Enterprise AI Technology Stack

Make the right vendor choices to sustainably, safely, and dynamically scale your age...

CIO & STRATEGY
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Execute Data-Driven Risk Assessments

A practical approach to assessing risk loss impact for your most severe risks.

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CIO & STRATEGY

Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

APPLICATIONS

Scale Up Your Requirements Management Practices

Embrace business analysis at the speed and scale of your organization.

SECURITY

Build an Information Security Strategy

Align the information security strategy to organizational goals and risks to create value.

SERVICE PLANNING & ARCHITECTURE

Build Your EA Practice Strategy

Craft the practice your organization needs to solve the problems your stakeholders care about the most.

DATA & BI

Build a Data Integration Strategy

Integrate your data or disintegrate your business.

TEAM LEADERSHIP & MANAGEMENT

The First 100 Days As CIO

Partner with Info-Tech for success in this crucial period of transition.

CIO & STRATEGY

Kick-Start IT-Led Business Innovation

Innovate now – formalize later! Digital transformation won't wait.

INF & OPS

Implement Infrastructure Shared Services

Look before you leap; assess your internal capabilities and develop a careful plan before adopting a shared services model.

SERVICE PLANNING & ARCHITECTURE

Create a Right-Sized Enterprise Architecture Governance Framework

Focus on process standardization, repeatability, and sustainability.

Vendor News, Reports, and Insights

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.

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Agentpalooza Is Coming, Asana Thinks Its Work Graph Can Help

As companies build more AI agents, the challenge is governing them and giving them enough work context to be useful. Asana is betting that its Work Graph can provide that context by connecting agents to goals, ownership, history, approvals, and dependencies. Its StackAI acquisition extends the strategy beyond Asana into other enterprise systems. CIOs should test adoption depth, governance controls, integration maturity, competitive overlap, and measurable value before buying into Asana’s vision.

Asana

Project Management

Big 5 AI Vendor Roundup: Week of September 21, 2026

It has become almost a full-time job to stay current with the glut of news in the AI space. This weekly roundup will get you up to speed on the news and happenings with the Big 5 AI vendors in the last week.

OpenAI

Artificial Intelligence (AI)

HubSpot UNBOUND 2026 Repositions Its CRM for the Agentic Era

At UNBOUND 2026 (formerly INBOUND), HubSpot presented what it described as its most foundational product release in years. The announcements intend to reposition HubSpot from a collection of marketing, sales, service, data, and commerce applications toward a unified “agentic customer platform” built around three elements:

HubSpot

Sales & Service
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Accelerate Persona & Journey Mapping With AI
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Assess and Prioritize Agentic AI Use Cases in Pharmaceutical Manufacturing
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Design a Viable OT Security Model for Mining Operations
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Establish End-to-End Visibility Over AI Spend
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